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Audi Indianapolis - Service Center

Indianapolis, IN

4.7
285 Reviews

285 Reviews of Audi Indianapolis - Service Center

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November 01, 2024

Great service, treat us like we are family. Always recommend them to everyone, you are always number one with them! More

by Review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Gillespie
Nov 04, 2024 -

Audi Indianapolis responded

Thank you for the glowing review! We're delighted to hear that our team at Audi Indianapolis made you feel like family. Your recommendations mean a lot to us, and we're here whenever you need anything!

October 11, 2024

Convenient, clean, comfortable customer waiting area, knowledgeable service manager, very clear final document reporting service provided, More

by elmcm46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Oct 11, 2024 -

Audi Indianapolis responded

Thank you for highlighting the convenience and comfort of our customer waiting area at Audi Indianapolis. We're glad to hear that our service manager provided clear communication throughout your visit. We appreciate your feedback!

September 18, 2024

I appreciated the extra time and interest from my service advisor Justin. Indianapolis Audi and Justin gave me the experience that I expected from top dealer. More

by WEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 19, 2024 -

Audi Indianapolis responded

Thank you for sharing your positive experience! We're glad Justin and the Audi Indianapolis team met your expectations. We look forward to serving you again in the future!

August 13, 2024

They will not communicate when there are problems. When I made the appointment my road hazard was valid. Setup the appointment, had it fixed. The coverage expired between the time of the call and More

by Mark Flatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin and Caleb
Aug 14, 2024 -

Audi Indianapolis responded

Mark, I'm sorry to hear about your experience with the road hazard coverage and communication issues. I am currently out of the office, but Ben our advisor will be following up with you. Thank you, Caleb Nobbe - Service Manager - 317-848-3771

July 23, 2024

Audi Indianapolis took great care of me and my car. All of the 60,000 miles service was completed and my TT is in excellent condition thanks to their great Service Representative and Service Technicia More

by steviet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gillespie, Steve Wagner
Jul 23, 2024 -

Audi Indianapolis responded

Steviet, we're delighted to hear that our team at Audi Indianapolis provided excellent service for your TT! Thanks for sharing your positive experience with us.

July 23, 2024

Great customer service very proud of my Audi Q7 the best running automobile ever had More

by o.williams18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 24, 2024 -

Audi Indianapolis responded

Thank you for leaving Audi Indianapolis a five-star review! We are thrilled that you love your Audi Q7.

June 19, 2024

Andrew’ was especially helpful in the service department and professional and accommodating and kept me updated More

by maryrosborne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in service department
Jun 20, 2024 -

Audi Indianapolis responded

Mary, we're delighted to hear that Andrew provided such excellent service at Audi Indianapolis. Thanks for sharing your experience!

June 14, 2024

Easy to work with and the service advisors are highly experienced. They seem to appreciate my older car as much as I do. More

by GoodDesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Andrew in Service.
Jun 17, 2024 -

Audi Indianapolis responded

Thank you for sharing your positive experience! We're glad to hear our service advisors at Audi Indianapolis took great care of both you and your car. We appreciate the support!

June 14, 2024

I have always had present experiences with sales and service at this dealer The service writers go out of their way to help me. More

by Rhall7262
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Nobbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Audi Indianapolis responded

Thank you for sharing your positive experiences with the sales and service teams at Audi Indianapolis! We're glad to hear our service writers have been helpful. We appreciate your support!

June 05, 2024

I had to get my yearly service could onlyDo it on Saturday Had a 8:00 a.m. appointment Stephen took care of all of the concerns i had with my A6 he set me up with a loaner Q5 for the weekend (SWEET!! More

by max1gr2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Snodgrass 5 Stars!!!
Jun 06, 2024 -

Audi Indianapolis responded

Thanks for sharing your experience, Max! We're delighted to hear that Stephen and the Audi Indianapolis team provided top-notch service and took care of all your needs. Enjoy driving your Audi A6, and we look forward to seeing you again!

Jun 06, 2024 -

Audi Indianapolis responded

Thanks for sharing your experience, Max! We're delighted to hear that Stephen and the Audi Indianapolis team provided top-notch service and took care of all your needs. Enjoy driving your Audi A6, and we look forward to seeing you again!

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