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Audi Indianapolis - Service Center

Indianapolis, IN

4.6
296 Reviews

296 Reviews of Audi Indianapolis - Service Center

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June 07, 2025

As always Rachael Woods was great with getting us in for service on our Audi RS3. She also made sure our car was taken care while it was being serviced. Grateful for a great service department and service a More

by V. Bustos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael Woods
Jun 09, 2025 -

Audi Indianapolis responded

Thank you for recognizing Rachael and our service team at Audi Indianapolis! We're delighted to hear that your experience was smooth and satisfactory. We look forward to assisting you in the future!

June 06, 2025

Service experience can be defined as deception. Schedule a routine oil change. Unfortunately, I couldn’t make the appointment and had a family member drop off the vehicle. Service team mislead a More

by Arie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Gillespie
Jun 06, 2025 -

Audi Indianapolis responded

It's concerning to hear about the confusion during your service appointment. We strive for transparency and apologize if there was any miscommunication regarding the services needed. Please reach out so we can discuss this further and work towards a resolution that suits you best. Thank you, Caleb Nobbe - Service Manager - 317-848-3771

May 30, 2025

The service advisor provides excellent recommendations and keeps me updated throughout any service or repair. If there is a change to the expected completion of the service, he is quick to provide solutio More

by danar.lyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Snodgrass
Jun 02, 2025 -

Audi Indianapolis responded

Thank you for sharing your experience with the service department at Audi Indianapolis! We're delighted to hear that our team keeps everything running smoothly and efficiently while providing excellent recommendations. We appreciate your kind words and look forward to assisting you in the future!

April 03, 2025

Great experience. My service advisor was extremely customer focused and delivered my vehicle back on time. My service advisor even arranged for a loaner car which h More

by ezevillage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tou Yang
Apr 03, 2025 -

Audi Indianapolis responded

We're delighted to hear about your positive experience with our service team at Audi Indianapolis! It's wonderful that the loaner car made things easier for you. Thank you for choosing us, and we look forward to assisting you again in the future!

March 26, 2025

Great professional work I’m very happy. Big ups to Audi. Thank you for my car repair. More

by o.williams18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
Mar 27, 2025 -

Audi Indianapolis responded

Your kind review warms our hearts! Thank you from the Audi Indianapolis Team.

March 17, 2025

Audi was more interested in what’s going on with the customers before I came today. Different ! More

by Edna L. Harsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They service my car.
Mar 18, 2025 -

Audi Indianapolis responded

Thank you for leaving Audi Indianapolis a review, Edna. We appreciate all your feedback. If there's anything else we can do for you, please feel free to reach out. Safe travels!

February 27, 2025

Reliable, close to home, friendly, great job done. Pretty reasonable prices. Rachel is great service oerson More

by chr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Rachel Woods
Feb 27, 2025 -

Audi Indianapolis responded

Thank you for the fantastic feedback! We're delighted to hear that Rachel and our Audi Indianapolis team provided reliable service at reasonable prices. We appreciate your support and look forward to serving you again!

February 11, 2025

Justin is a great service advisor and has always been there to help. This past service was no exception More

by Jake Martens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gullespie
Feb 11, 2025 -

Audi Indianapolis responded

Jake, we're delighted to hear that Justin consistently provides you with excellent service at Audi Indianapolis. Thank you for your kind words and continued trust in our team!

January 08, 2025

Andrew was great Service was excellent I just wish my car was vacuumed out/ washed…. The Car was ready when they said come, and they even gave me a loaner Will definitely be back More

by Porsche cayanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew in service
Jan 08, 2025 -

Audi Indianapolis responded

Thank you for sharing your experience with us at Audi Indianapolis! We're glad to hear Andrew provided excellent service and that the loaner was helpful. We appreciate your feedback about the car wash, and we'll work on improving this aspect of our service. Looking forward to seeing you again soon!

November 26, 2024

TOU WANG was so fabulous! Had wonderful service at this dealership. Absolutely great customer service! More

by lesliekayreynolds3536
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TOU WANG
Nov 26, 2024 -

Audi Indianapolis responded

We're happy to hear that Tou Wang provided you with such fabulous service at Audi Indianapolis! Thank you for the kind words and support.

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