Audi Indianapolis
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Mediocre experience The salesman was helpful in pointing out the features of the cars I was interested in looking at during several test drives I took and was knowledgeab The salesman was helpful in pointing out the features of the cars I was interested in looking at during several test drives I took and was knowledgeable. I have bought two consecutive vehicles from this dealership. My biggest complaint is that both times, I feel they were willing to offer less for my trade-in than I feel I should have received. Most recently, this was by noting it had been in a prior accident. But then I noticed they must have not had any problem selling it because it never appeared on their website as a used vehicle (it was in excellent condition, well cared- for and regularly maintained, but they still offered me less than the Kelley blue book value by talking it down). Also, I was told on my test drive that they were dealing on the car I bought because they it was being redesigned for 2019, but then they came off the sale price just a small amount and I was told "well they really aren't dealing that much". They try to squeeze every penny out of the customer. More
Audi A8 repair I left my car for repair overnight .Next day still I have to wait for about an hour before I can pick up my car. Inspite of coupon $99 for oil filter I left my car for repair overnight .Next day still I have to wait for about an hour before I can pick up my car. Inspite of coupon $99 for oil filter change I was charged about $200 More
Good experience Inquired on a used car over the phone and gave me a great discount off the asking price. Placed a deposit and then Greyhound it from Cleveland to Ind Inquired on a used car over the phone and gave me a great discount off the asking price. Placed a deposit and then Greyhound it from Cleveland to Indianapolis to complete the purchase. Smooth buying process and highly recommend. Justin Lee was a pleasure to work with as well. More
They were professional, efficient and friendly! I was very impressed with Tom Wood Audi. Although I was purchasing a used vehicle of a different make, they treated me like I was buying the most exp I was very impressed with Tom Wood Audi. Although I was purchasing a used vehicle of a different make, they treated me like I was buying the most expensive, new Audi off of their showroom floor. I got a great car at a great price and was confident that I was getting a dependable vehicle that looks great and will last me for years to come. More
Ask for Trey Trey worked hard to make us happy with the repairs needed on our car. I was not pleased with the repairs that were needed, but Trey made it a better Trey worked hard to make us happy with the repairs needed on our car. I was not pleased with the repairs that were needed, but Trey made it a better experience. More
Audi recall repair Terrible customer service. Too expensive for oil change! They don’t even have air conditioning, and they have this little refridgerator with complime Terrible customer service. Too expensive for oil change! They don’t even have air conditioning, and they have this little refridgerator with complimentary waters, and that isn’t even cold! Hate taking my Audi there. More
Audi Service The servicing was great. No complaints! The service department was very professional. The person we worked with was friendly and knowledgeable. The wa The servicing was great. No complaints! The service department was very professional. The person we worked with was friendly and knowledgeable. The wait time was reasonable. More
65K Maintenence Derek, who handled my paperwork and visit was great! Suggested a tire rotation, which I agreed to, but technician forgot to air the tires equally and Derek, who handled my paperwork and visit was great! Suggested a tire rotation, which I agreed to, but technician forgot to air the tires equally and reset the MMI so I had to return the next day. More
Great service from Trey !! Trey was very helpful ...he knew I was in a time limit so he made sure I was done with My service right at an hour. He was courteous and friendly. G Trey was very helpful ...he knew I was in a time limit so he made sure I was done with My service right at an hour. He was courteous and friendly. Great representative!!! More
Not a very good service department The service department has let me down many times. Car not done at time it was promised or had to bring back again to get same problems fixed till the The service department has let me down many times. Car not done at time it was promised or had to bring back again to get same problems fixed till they finally did it right. The only good thing was their service advisor Andrew More