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Audi Indianapolis

Indianapolis, IN

4.6
498 Reviews
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4610B E 96th St

Indianapolis, IN

46240

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Showing 498 reviews

September 09, 2019

Well done Audi service advisor did a great job checking me in and letting me know the cost. Their service advisor also gave me a call to let me know my car wa More

by Glad its an Audi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Audi Indianapolis responded

Thanks for the kind review of our Service Department. And thank you for trusting us with your vehicle. We hope we’ll see you again, but not TOO soon of course!

September 06, 2019

Very Pleased We have two Audis. The reason we bought the second was because of the service we received on the first. Nothing has changed. We could not be more p More

by SSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vu Tran
Sep 24, 2019 -

Audi Indianapolis responded

So pleased to know you’re pleased. Stop by again soon in your new Audis and let us know how things are going!

August 28, 2019

Amazing service Needed new tires and they hooked me up. Took care of me on an afternoon while I was waiting. Got me the tires I wanted too. Always awesome and really More

by jwwPhotos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Fier
Sep 03, 2019 -

Audi Indianapolis responded

Thank you for your positive remarks. We take pride in the skill and knowledge of our Service Department. We’re glad you appreciate it, too.

August 15, 2019

Traded my A7 to another dealer so I never have to return Communication, where else you going to go mentality. Mistakenly installed part I waited for on another car. Not enough characters to share entire horr More

by Colts2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Absent leadership. Not visible. Not engaged.
Sep 24, 2019 -

Audi Indianapolis responded

Hi there, thank you for taking the time to leave your review. This is disappointing to hear and never something we’d like to see in a review. Please give me a phone call at 317-848-3771 so we may discuss what we may improve on as a Service Department. Thank you, I look forward to hearing from you. - Caleb Nobbe, Service Manager

August 05, 2019

Wonderful Experience! Bruce made the process of purchasing our Q5 so comfortable and easy. He was genuine, attentive and invested in helping us make the right vehicle purc More

by LovemyAudi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Peterson
Aug 05, 2019 -

Audi Indianapolis responded

It was our pleasure to help you through the new vehicle process. We’re glad you’re happy with how everything went.

July 27, 2019

New car It took me a long time to make a decision between 2 Q7’s, but Dennis was awesome and patient . There was no pressure to buy and he was not pushy at a More

by tomandrisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Buterbaugh
Aug 02, 2019 -

Audi Indianapolis responded

Two great things: A new Audi and an excellent review. That means you’re happy and we’re happy. Thank you so much!

July 26, 2019

Great service from start to finish I continue to be impressed with the outstanding consistent customer service Darrick Thames and team played in getting my Audi Q5 repairs done effici More

by JumpJack3602
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrick Thames
Jul 26, 2019 -

Audi Indianapolis responded

We’re glad you were pleased with our Service Department. We know how good it feels to find someone you can trust, and we thank you for the kind words. Stop by anytime.

July 26, 2019

Don't Trust Their Certified Pre-Owned Cars. I found a pretty good deal on a car here and it was certified pre-owned. My first complaint is that the salesman had no idea this car had been in an a More

by JHK0208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
July 21, 2019

Outstanding I’ve been looking for an R8 for a few months. I worked with Bruce through the whole process and he did a great job helping me find the right one! More

by R8 fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Peterson
Jul 22, 2019 -

Audi Indianapolis responded

So pleased to know you’re pleased. Stop by again soon in your new R8 and let us know how things are going.

July 16, 2019

Oil change Brought car in for oil change and inspection. Quick check in. Was given car to drive. Received text when car was done. Quick check out. Never have ha More

by Tsz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thuan Phung
Jul 19, 2019 -

Audi Indianapolis responded

You’re pleased with your auto service. That’s great. Means everything to us. You want your vehicle running right, and so do we. Come back again for anything you need. Thanks for the kind words.

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