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Audi Indianapolis

Indianapolis, IN

4.6
498 Reviews
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4610B E 96th St

Indianapolis, IN

46240

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Showing 498 reviews

December 13, 2019

All was on time. Service was very good and even took time to talk to me about a few things. Good facility for working on lap top while waiting More

by mdward4551
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Dec 16, 2019 -

Audi Indianapolis responded

You're happy with us! Great. We like to think you'll tell others. Referrals are absolutely the best form of advertising. So, please do tell them...and come back whenever you need us.

December 11, 2019

Wrong diagnostic and WAY overpriced I would never use the service at Audi Indianapolis. They didn’t ask for symptoms of my car and wanted to replace something had been replace less than More

by Carmendoza1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
Dec 12, 2019 -

Audi Indianapolis responded

Hello, thank you for your review. We're sorry to see your service experience with us was not up to par. We apologize if you received any miscommunication and any inconveniences it caused. We'd like to get in touch to learn more about your visit and make things right. Please reach out to our Service Manager, Caleb, at 317-848-3771 if we can discuss. Thank you again!

December 02, 2019

Mr Vu Tran provided excellent service. He is consistently professional and courteous, as I had the pleasure to interact with him before He is an outstanding employee More

by Ursula.peterson7
Recommend Dealer
Yes
Employees Worked With
Vu Tran
Dec 03, 2019 -

Audi Indianapolis responded

We’re so pleased our Service Department lived up to your expectations. We are committed to caring for vehicles as well as selling them, and it’s nice to know we’re succeeding. Thank you again!

December 02, 2019

Travel emergency fixed perfectly in less than an hour under cost estimate helpful knowledgeable staff. 10. TomWood Audi is a 10. Love is a good word. More

by hilltopper1981
Recommend Dealer
Yes
Employees Worked With
Service writers and service team all.
Dec 03, 2019 -

Audi Indianapolis responded

Thanks for saying how pleased you were with us. We take great care to be certain our Service Department is one of the best. We’re glad you appreciate our efforts!

December 02, 2019

Fantastic customer service! I took my Q5 in for service and the service was quick and professional. Special kudos to the Audi tech, Sean, for explaining it all to me! More

by Scates
Recommend Dealer
Yes
Employees Worked With
sean coggen
Dec 03, 2019 -

Audi Indianapolis responded

We do love positive reviews. It’s good to know you’re pleased with the work of our Service Department. If you need us again, remember, you can schedule service online through our website. Thanks again!

November 22, 2019

Awesome service, no matter the circumstances I can depend on Chris ,Andrew and Darryl get it right in the service department. Great Service personalities and totally worth the money. More

by Raud1
Recommend Dealer
Yes
Employees Worked With
Andrew Fier, Chris, Darryl (spelling of names may be off)
Nov 25, 2019 -

Audi Indianapolis responded

We’re glad you were pleased with our Service Department. We know how good it feels to find someone you can trust, and we thank you for the kind words!

November 18, 2019

New car sale This was a return visit to this dealership and they didn’t disappoint! So easy to work with, no pressure, just greatvall around service. I would recom More

by srouthstacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Peterson
Nov 19, 2019 -

Audi Indianapolis responded

Thanks for the kind words! We're pleased knowing you're pleased with the experience. Hope we'll see you again soon. Stop by anytime!

November 14, 2019

Great customer service. Very efficient at getting checked in, and Vu explained everthing, got me into a loaner, and kept me up to date on the progress of my vehicle perfectly. He answered my texts in a timel More

by sum
Recommend Dealer
Yes
Employees Worked With
Vu Tran
Nov 15, 2019 -

Audi Indianapolis responded

Thanks for saying how pleased you were with us. We take great care to be certain our Service Department is one of the best. We’re glad you appreciate our efforts. Thanks again!

November 12, 2019

Audi Indianapolis has Josh Sides, & that's why we come back. Although we live in Northern Michigan, Josh's great care of us continues to ensure our loyalty to him & Audi Indianapolis. He's simply great! More

by The Pelizzari's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal in Finance - we love working with him, too.
Nov 13, 2019 -

Audi Indianapolis responded

Thank you for the review! We appreciate your business and kind words. There's nothing better than a happy customer. If there's anything else we can do, be sure to let us know. Thank you again!

November 07, 2019

Mike Solis is always a pro, fantastic service & equally as important, fantastic communication. I would recommend him to anyone who questions a dealership service department. More

by J Bond
Recommend Dealer
Yes
Employees Worked With
Mike Solis
Nov 08, 2019 -

Audi Indianapolis responded

Thanks for the kind words! Our team works hard to provide the best service, and we're glad it's paying off. Let us know if there's anything else we can do for you. Thank you again!

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