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Audi Indianapolis

Indianapolis, IN

4.6
498 Reviews
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4610B E 96th St

Indianapolis, IN

46240

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Showing 498 reviews

February 01, 2020

Highly recommend doing business with Bruce! He made the Audi buying and selection process very simple. He’s also very approachable and responsive. I made an appointment and he got the deal done in hours. More

by Victoriafenty
Recommend Dealer
Yes
Employees Worked With
Bruce Peterson
Feb 03, 2020 -

Audi Indianapolis responded

Thank you for taking the time to review Audi Indianapolis! We are happy to hear that Bruce took care of you. We wish you safe travels in your new car!

January 27, 2020

Service of my Audi A5 - 35,000 Service Everything was covered per the 35,000 service program. The only item after leaving the dealership was my tire pressure light came on. I reset & hadn't More

by mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick
Jan 28, 2020 -

Audi Indianapolis responded

We're glad you were pleased with our Service Department, Mark! We know how good it feels to find someone you can trust, and we thank you for the kind words.

January 22, 2020

Audi Indianapolis always gets my car in quick with great customer service. Their staff is knowledgeable and good at communicating recommended services, good options when needed with a detailed outline of ex More

by Hart.Mrs.Indy
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 23, 2020 -

Audi Indianapolis responded

What an excellent review! Your vehicle is important. We're so happy you're pleased with the work we did on yours. Please tell others, and please come back again. We'll keep you rolling. That's our job!

January 18, 2020

Great service from start to finish. Easy and smooth process. All information presented to me upfront along with history of vehicle. Would recommend to others. More

by dallenleader
Recommend Dealer
Yes
Employees Worked With
Gregg Pirenelli
Jan 20, 2020 -

Audi Indianapolis responded

Thanks for your kind words! We take great care in selecting the vehicles we sell. We're happy we helped find one right for you.

January 13, 2020

Easy to make appointment. Timely service. Great communication. Loaner car awesome. Entire experience was great. Other service centers not as good as this one. Thanks More

by john.hoselton
Recommend Dealer
Yes
Employees Worked With
Justin and Chris. Both 5 stars out of 5
Jan 14, 2020 -

Audi Indianapolis responded

We appreciate your positive comments regarding our Service Department. Thanks, John! We'll do our best to live up to your review.

December 27, 2019

The advisor and tech promptly addressed the issues and performed the services as required/requested. I was informed throughout the entire time and was reached out after the service as well. More

by newbie
Recommend Dealer
Yes
Employees Worked With
Vu Tran
Dec 27, 2019 -

Audi Indianapolis responded

We do love positive reviews. It's good to know you're pleased with the work of our Service Department. Thanks again!

December 23, 2019

Great service as usual but $500+ for an oil change, 4 spark plugs, and an air filter is customer abuse. Even the coupons did not really help. More

by JW41
Recommend Dealer
No
Employees Worked With
Vu
Dec 26, 2019 -

Audi Indianapolis responded

Hello, thank you for your review. We appreciate your feedback and take your comments seriously. If you have any questions or concerns, please don’t hesitate to reach out. Our Service Manager, Caleb, can be reached at 317-848-3771 if you’d like to discuss. Thanks again!

December 19, 2019

Oil Change Service The customer service is much better than 5 stars,from the sales person Joe LeBlanc to the service advisor Darrick Thames. I was checked in right awa More

by j.brokaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrick Thames
Dec 20, 2019 -

Audi Indianapolis responded

You're pleased with your auto service. That's great! We hope you'll continue to trust us for all your future vehicle service needs. Thanks again!

December 18, 2019

I took my Audi Q5 into the dealer to get a recall part replaced. Trey checked me in and the whole process was very efficient. He made the whole experience pleasant and professional. More

by Kaymarrero
Recommend Dealer
Yes
Employees Worked With
Trey in Customer Service
Dec 19, 2019 -

Audi Indianapolis responded

We do love positive reviews. It's good to know you're pleased with the work of our Service Department. Thank you!

December 17, 2019

Josh was very helpful. Accommodating to your concerns. Let us have the car for the afternoon for our mechanic to look it over. Great experience More

by tblastic
Recommend Dealer
Yes
Employees Worked With
Molly Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Audi Indianapolis responded

You took the time to comment! Thank you so much. Please stop by anytime, and tell your friends about us. We'll make you look good.

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