Audi Indianapolis

Was in and out in no time for a 10k mi service and summer tire change. Darrick kept me informed of progress the entire time. Staff was extremely courteous and the facility was spotless. tire change. Darrick kept me informed of progress the entire time. Staff was extremely courteous and the facility was spotless. More

This is my third Audi from them and every time the purchase experience has been great. Their service department is first class as well- fast, efficient, and very friendly. purchase experience has been great. Their service department is first class as well- fast, efficient, and very friendly. More

Promp, courteous and very professional staff. It’s an Audi store so it’s literally pristine. I was buying an older Acura but the red carpet was still out for me. I was beyond pleased and can’t believe Audi store so it’s literally pristine. I was buying an older Acura but the red carpet was still out for me. I was beyond pleased and can’t believe how quickly I could get in and out being from out of state with a trade etc. Thank you to the entire Tom Wood team! More

Awesome customer service. Even helping me out after the purchase w questions and little things. A great experience! Bruce is low pressure and knowledgeable! Will continue to be a customer. purchase w questions and little things. A great experience! Bruce is low pressure and knowledgeable! Will continue to be a customer. More

This was the most pleasant car buying experience we’ve had to date! Kind staff, beautiful cars and great deals! Joel was an easy going and friendly salesman. Andrew was friendly and knowledgeable when sig had to date! Kind staff, beautiful cars and great deals! Joel was an easy going and friendly salesman. Andrew was friendly and knowledgeable when signing finance paperwork! More

Excellent service, clear communication, timely work, nice loaner vehicle, friendly staff.....what is there not to like? Prices can sometimes be a little high but they regularly have discounts, coupons, and loaner vehicle, friendly staff.....what is there not to like? Prices can sometimes be a little high but they regularly have discounts, coupons, and specials. More

Professional, Knowledgeable, Helpful It was a very pleasant experience dealing with Audi Indy for the first time. Helpful without pressure. And lots of help in selecting which new model It was a very pleasant experience dealing with Audi Indy for the first time. Helpful without pressure. And lots of help in selecting which new model fit my needs. Thanks. More

I had the pleasure of working with Trey Scruggs and my experience was exceptionally great! I was placed in a loaner and the services done to my car were fast and sufficient! Thank you! experience was exceptionally great! I was placed in a loaner and the services done to my car were fast and sufficient! Thank you! More

Great Service from Joe LeBlanc We recently purchased our first Audi vehicle. We were welcomed by Mr Leblanc. He provided us with the best customer service we could have asked for. We recently purchased our first Audi vehicle. We were welcomed by Mr Leblanc. He provided us with the best customer service we could have asked for. He listened to our needs and recommended a car based on them and not what he would like to sell. He took extra time to explain the basics of our new car. We would even say that he went above and beyond in his attention. Heather Moyer did a fantastic job explaining all the financing options available to us. She is friendly and work to fine you the best options for your needs. She is a delight to work with. The reason we are not giving a 5 star rating is one of their managers was never introduced to us even if we dealt with him through our salesman. We came to call him Mister No Smile during our time at the dealer. He did not appear from our far away perspective as a friendly person. An additional reason for less than 5 stars would be that we received a car that was not fully detailed on the inside. Thankfully, Joe Leblanc made sure to clean the most of it before we drove away. Overall, our experience was great and we definitely recommend working with Mr. Leblanc if you ever consider buying an Audi in Indianapolis. We sure will use his service again in the future. More

First time purchasing an Audi I was very pleased overall with the service and interactions with the staff. I was surprised to find that this luxury brand is still playing the nonse I was very pleased overall with the service and interactions with the staff. I was surprised to find that this luxury brand is still playing the nonsensical "I have to ask my manager" game. In the end we agreed on a fair deal. More