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Audi Indianapolis

Indianapolis, IN

4.6
498 Reviews
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4610B E 96th St

Indianapolis, IN

46240

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Showing 498 reviews

May 30, 2021

My confidence in car dealership and salespersons is back after my visit here. Thank you especially Patrick Hughes! You didn’t hover, but you made your presence known. That is greatly appreciated. You are ve More

by mzlady8601
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hughes
Jun 01, 2021 -

Audi Indianapolis responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Patrick took such good care of you here at Audi Indianapolis, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your Toyota Camry!

May 29, 2021

Dennis, the salesman was outstanding. Very knowledgeable, not pushy. The price on the vehicle was very good. Everyone was very helpful and nice. Great experience. More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Buterbaugh
Jun 01, 2021 -

Audi Indianapolis responded

Hello Nick! We are delighted to hear that you had a great experience with Dennis. Providing our guests with exceptional service is our number one priority so we love to hear Dennis hit the mark. Have a wonderful day! - The Audi Indianapolis Team

May 17, 2021

Service team is absolutely outstanding in every way imaginable. And they loaned me a great car. And cleaned my car beautifully. And did not keep me waiting at check out time. More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Caleb, Ben
May 07, 2021

They provided a great customer experience from clear understanding of the service being provided to an exceptional area to work (while social distancing). Very Customer Friendly!! More

by clmakins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
May 07, 2021 -

clmakins responded

Great service!

May 07, 2021 -

Audi Indianapolis responded

Thank you for the review! It was our pleasure to assist you here at Audi Indianapolis, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

May 07, 2021

Dennis was great to work with. He helped me surprise my wife with her favorite new Audi on our anniversary and made every detail perfect. The entire Audi Indianapolis staff are very pleasant and professio More

by roger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Buterbaugh
May 07, 2021 -

Audi Indianapolis responded

Roger - We appreciate you trusting us with such an important purchase and are delighted to hear that Dennis made your experience a success. Congratulations to your wife on her new vehicle! We hope that you enjoyed your anniversary. Thank you for your business and kind review! - Audi Indianapolis team

April 28, 2021

Justin was very helpful and professional. I would definitely recommend working with him. The service was completed in a very timely manner. They even washed my car when the service was completed. More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Locke
Apr 28, 2021 -

Audi Indianapolis responded

Julie, thank you for the review! Justin is an excellent member of our team at Audi Indianapolis, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

April 27, 2021

Great service and follow up! My service technician stayed in contact with me throughout the day keeping me informed of a completion time and pick up. More

by Audi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Gillespie
Apr 28, 2021 -

Audi Indianapolis responded

We are thrilled that our team could deliver such communicative, top-notch service! Thank you for choosing Audi Indianapolis and taking the time to share your experience. We hope to welcome you back for your future auto needs!

April 23, 2021

Prompt and courteous .work appears to be complete. Opportunity to set up follow up. I have run out of words but it appears I have to use 25 More

by Chuck5154
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin in service
Apr 23, 2021 -

Audi Indianapolis responded

Chuck - Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Audi Indianapolis team. Drive safely, and we hope to see you again down the road!

April 21, 2021

Justin was great. My engine light came on in my car, and he got me in the next day. I love the work area upstairs. I didn’t know about it. When my car needed repair work, he provided me with an Audi loaner. More

by GG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin In service
Apr 21, 2021 -

Audi Indianapolis responded

For you to say that Justin went "above and beyond" really makes our day. Thank you for choosing Audi Indianapolis for your auto service needs! We are happy to hear that you're a satisfied customer and we hope for the chance to assist you in the future.

April 21, 2021

Excellent customer service and great team! Appreciate the offer and follow up with me during the service needs for my vehicle. Austin was awesome and provided a professional service. More

by CG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Apr 22, 2021 -

Audi Indianapolis responded

We couldn't have asked for better feedback! It's wonderful to hear that Austin and the rest of our team took such good care of you and your vehicle. Thank you for trusting Audi Indianapolis with your service needs!

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