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Audi Indianapolis

Indianapolis, IN

4.6
498 Reviews
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4610B E 96th St

Indianapolis, IN

46240

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Showing 498 reviews

July 13, 2021

Fast in and fast out! Justin was ready for me, everyone friendly, showroom was clean, always great service here. On our 7th Audi because of Indy Audi and the people More

by Review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Gillespie
Jul 13, 2021 -

Audi Indianapolis responded

We are thrilled that Justin and the team delivered such an efficient, top-notch experience for you! Thank you for your continued business and your kind review of Audi Indianapolis. Drive safely!

July 07, 2021

Dennis and the entire team at Indianapolis Audi made my car buying experience special. Sales and financing were superb! A BIG thanks to Andrew in the financing department. Great attention to detail from th More

by pharmdee01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Fier, Dennis Buterbaugh
Jul 08, 2021 -

Audi Indianapolis responded

We are thrilled to know that Dennis and Andrew made your experience easy and hassle-free. It is our top priority to create a fun, low-pressure sales environment for our valued clients. Thanks so much for choosing Audi Indianapolis and congrats on your new car!

June 28, 2021

Dennis Buterbaugh has gone out of his way to make sure that all of our concerns were dealt in a friendly and professional manner. More

by rwa1031
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sides
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather, Dennis Buterbaugh
Jun 28, 2021 -

Audi Indianapolis responded

We are so happy to hear that Dennis has been able to assist with your purchase and provide excellent service. Thank you for trusting your business with Audi Indianapolis! We wish you many safe miles in your new vehicle.

June 21, 2021

Recommended new tires so went to Discount Tire they said tires still in the green and do not need replaced yet. Also cracked windshield during wash but refused to take responsibility. More

by Lanimmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashley Eckler
Jul 06, 2021 -

Audi Indianapolis responded

As you can imagine, this feedback is concerning. We would never intentionally mislead a guest and I think it might be best if we discussed these details together. Without your full name, I won't be able to get in touch so please consider giving me a call. Thank you, Caleb Nobbe - Service Manager - 317-848-3771

June 16, 2021

Due to the age and milage of my car, I knew there would be several issues to be listed on an inspection, Austin listened to what my concerns were with the car and what specifically I needed to have done th More

by dchunden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Thomason
Jun 16, 2021 -

Audi Indianapolis responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Audi Indianapolis, and we will certainly let Austin know that you appreciate his help. We are grateful to have you as a customer, and we look forward to your next visit!

June 15, 2021

Did excellent job. Returned car early with clean inside and outside Satisfied all my concerns regarding the condition of all major car systems I was pleased More

by Rstrantz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Buterbaugh
Jun 16, 2021 -

Audi Indianapolis responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that the Audi Indianapolis team delivered a successful experience. Drive safely, and we hope to see you again down the road!

June 12, 2021

Austin goes above & beyond in service! If you need Audi service, he is your man! He always steps up & handles everything for you!!! Love my Audi More

by ryanvanscoyoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Jun 13, 2021 -

Audi Indianapolis responded

Thank you for the positive review and five stars, Ryan! We sincerely appreciate it. Safe travels and see you next time, from all of us here at Audi Indianapolis!

June 11, 2021

Fantastic service with Austin and team every time! Quickly and accurately diagnosed issues with my car. Ordered all the parts needed and completed repairs in a timely fashion. Thank you! More

by kevinburns1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Nobbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
Jun 11, 2021 -

Audi Indianapolis responded

Kevin, thank you for the fantastic feedback about your experience working with Austin! We couldn't be more pleased to see that our service team was able to make quick work of your car's issues for you and we'll pass along the kind words. Safe driving! - Your friends at Audi Indianapolis

June 10, 2021

The salesman was knowledgeable and very professional. Andrew was the same. In my 50 years of buying and selling vehicles the best experience I’ve had. More

by kshryoc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Audi Indianapolis responded

It makes our day to hear that our team gave you the best car-buying experience you have ever had! Thank you for choosing Audi Indianapolis and for mentioning Andrew's great work. We hope you are loving your new ride!

June 02, 2021

I was pleased with the team that worked on replacing 2 rear tires on my Q7. But price is high. pls work on this! You’ll rock! More

by Pierre.Munyemana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Locke
Jun 02, 2021 -

Audi Indianapolis responded

Pierre - Thank you for this feedback. We are happy to hear that you're satisfied with our service and will keep your review in mind moving forward. Have a fantastic day! - Audi Indianapolis team

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