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Audi Indianapolis

Indianapolis, IN

4.6
523 Reviews
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4610B E 96th St

Indianapolis, IN

46240

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Showing 523 reviews

December 22, 2025

Outstanding and very timely response and service to resolve my issue. Really appreciated use of a new loaner car. Kudos to Stephen Snodgrass More

by dmichael.jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Snodgrass
Dec 23, 2025 -

Audi Indianapolis responded

Thank you for sharing your experience with Stephen and the team! We appreciate your business and five-star rating! - The Audi Indianapolis Team

December 09, 2025

Horrible experience. My daughter bought her first car, a used 2017 Q5 from this dealership in August as she was going to college. They claimed they had done all the maint More

by vfib
Recommend Dealer
No
Employees Worked With
Neil Brenner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2025 -

Audi Indianapolis responded

I'm really sorry to hear about the issues your daughter has experienced with her car and the trade-in value offered. We take claims of dishonesty and poor customer service very seriously, so I would like to investigate this further. Please reach out to me at your earliest convenience so that we can see how best to assist you both moving forward. Thank you, Neil Brenner - Sales Manager - 317-848-3279

November 18, 2025

Our recent service experience went well. We got the vehicle in and within 2 hours, the vehicle was completed with no issues. Much thanks to the service department More

by Bryan Wiltgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 18, 2025 -

Audi Indianapolis responded

Bryan, thank you for sharing your experience with our service team! We're happy to hear that everything was handled promptly, and we look forward to serving you again at Audi Indianapolis.

November 15, 2025

I am happy to have a chance to tell you about my wonderful experience with Nathan Coble at Audi. He was a great advisor and helped me every step of the way. He kept in touch with me, telling me what More

by Elaine 2018 rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Coble
Nov 17, 2025 -

Audi Indianapolis responded

Elaine, we're happy to hear Nathan provided you with such attentive and supportive service at Audi Indianapolis. It's wonderful to know you felt like family throughout the process. We truly appreciate your feedback and we wish you safe travels ahead!

October 23, 2025

Awesome service. Very prompt with communication and updates. Stephen was very informative about what needs to be replaced and th correct time frame to do so More

by Lewis101316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Snodgrass
Oct 24, 2025 -

Audi Indianapolis responded

Thanks for the fantastic feedback about Stephen and the team. Thank you for choosing Audi Indianapolis, Lewis!

October 09, 2025

Not fully on its game as they are undergoing a refit. Still very welcome and professional. Cole was a very straight forward and diligent sales professional and helped with all the areas we needed additio More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole
Oct 10, 2025 -

Audi Indianapolis responded

Hi Tim, thank you for your patience during our refit and for your kind words about Cole. We hope to welcome you back to Audi Indianapolis soon!

October 04, 2025

Nathan was super kind, patient and very accommodating. I would recommend having Nathan help with any service needs. More

by Rosalyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Oct 06, 2025 -

Audi Indianapolis responded

Rosalyn, we're pleased to hear Nathan took such great care of you! Thank you for choosing Audi Indianapolis and highlighting his excellent service.

September 30, 2025

This dealership was awesome with great customer service and great service and great communication as well More

by rongillis5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Oct 02, 2025 -

Audi Indianapolis responded

Thank you for choosing Audi Indianapolis! We are thrilled to hear that you had a fantastic experience with our team from start to finish. We look forward to assisting you again in the future! Safe travels!

September 22, 2025

I never had Audi it’s my first time driving Audi and amazing car I love it More

by Maung Ling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thank you Randy
Sep 23, 2025 -

Audi Indianapolis responded

Thanks so much, Maung. We look forward to your next visit to Audi Indianapolis!

August 14, 2025

Justin Gillespie is always a pleasure to deal with. He provides great service and will go the extra mile to insure he meet your needs. More

by hall.gabriella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 15, 2025 -

Audi Indianapolis responded

Thank you for sharing your review of Justin! We are thrilled to hear that he goes the extra mile to assist you. We will be sure to share this fantastic feedback with him. We appreciate your business with us at Audi Indianapolis.

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