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Audi Indianapolis

Indianapolis, IN

4.6
499 Reviews
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4610B E 96th St

Indianapolis, IN

46240

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Showing 499 reviews

January 17, 2025

Al personal gave me all information that I need. Went extra mile to make sure I had all I needed More

by Croark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Audi Indianapolis responded

Thank you for reviewing Audi Indianapolis! We will pass along your kudos to Al. Take care!

January 08, 2025

Andrew was great Service was excellent I just wish my car was vacuumed out/ washed…. The Car was ready when they said come, and they even gave me a loaner Will definitely be back More

by Porsche cayanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew in service
Jan 08, 2025 -

Audi Indianapolis responded

Thank you for sharing your experience with us at Audi Indianapolis! We're glad to hear Andrew provided excellent service and that the loaner was helpful. We appreciate your feedback about the car wash, and we'll work on improving this aspect of our service. Looking forward to seeing you again soon!

December 05, 2024

My experience from my initial outreach about a vehicle for sale, to my newly purchased car being loaded onto a truck for delivery, was nothing short of excellent all around. I worked directly with Derrick More

by Trevordouglasreed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Audi Indianapolis responded

Trevor - Thank you for sharing your positive experience with Derrick and the team at Audi Indianapolis! We're delighted to hear that everything from start to finish was handled professionally and smoothly. Enjoy your new car, and we appreciate the recommendation!

November 26, 2024

TOU WANG was so fabulous! Had wonderful service at this dealership. Absolutely great customer service! More

by lesliekayreynolds3536
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TOU WANG
Nov 26, 2024 -

Audi Indianapolis responded

We're happy to hear that Tou Wang provided you with such fabulous service at Audi Indianapolis! Thank you for the kind words and support.

November 25, 2024

The experience always has been great. Last time really was by far the geat one. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gillespie
Nov 26, 2024 -

Audi Indianapolis responded

Carlos, we're elated to hear that our team has consistently welcomed you to Audi Indianapolis with fantastic service. Until next time!

November 01, 2024

Great service, treat us like we are family. Always recommend them to everyone, you are always number one with them! More

by Review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Gillespie
Nov 04, 2024 -

Audi Indianapolis responded

Thank you for the glowing review! We're delighted to hear that our team at Audi Indianapolis made you feel like family. Your recommendations mean a lot to us, and we're here whenever you need anything!

October 11, 2024

Convenient, clean, comfortable customer waiting area, knowledgeable service manager, very clear final document reporting service provided, More

by elmcm46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Oct 11, 2024 -

Audi Indianapolis responded

Thank you for highlighting the convenience and comfort of our customer waiting area at Audi Indianapolis. We're glad to hear that our service manager provided clear communication throughout your visit. We appreciate your feedback!

September 18, 2024

I appreciated the extra time and interest from my service advisor Justin. Indianapolis Audi and Justin gave me the experience that I expected from top dealer. More

by WEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 19, 2024 -

Audi Indianapolis responded

Thank you for sharing your positive experience! We're glad Justin and the Audi Indianapolis team met your expectations. We look forward to serving you again in the future!

August 27, 2024

Greg went above and beyond while finding the best car for us, he made sure we were fully convinced and no open points were left unattended. We are really happy with our new car. He was also very proficient o More

by Ignacio Nava
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Pirinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Audi Indianapolis responded

Ignacio, we're delighted to hear that Greg provided such exceptional service at Audi Indianapolis. Enjoy your new car and thanks for the recommendation!

August 13, 2024

They will not communicate when there are problems. When I made the appointment my road hazard was valid. Setup the appointment, had it fixed. The coverage expired between the time of the call and More

by Mark Flatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin and Caleb
Aug 14, 2024 -

Audi Indianapolis responded

Mark, I'm sorry to hear about your experience with the road hazard coverage and communication issues. I am currently out of the office, but Ben our advisor will be following up with you. Thank you, Caleb Nobbe - Service Manager - 317-848-3771

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