Audi Hunt Valley - Service Center
Cockeysville, MD
190 Reviews of Audi Hunt Valley - Service Center
Lindsey the Hunt Valley Service Rep was the Best of the Best. My Audi S5 had a major issue causing engine shutdown…. Lindsey and the service department had my car fixed in the most professional and exped Best. My Audi S5 had a major issue causing engine shutdown…. Lindsey and the service department had my car fixed in the most professional and expeditious manner and I could not be more pleased! Outstanding job!! More
As usual, everything was done to perfection. The extra work required was explained fully with pictures. Eric was great. Providing the loaner for the extra days required for the work is always gr The extra work required was explained fully with pictures. Eric was great. Providing the loaner for the extra days required for the work is always greatly appreciated. Thank you. More
I have never owned an Audi before but compared to prior luxury car service centers, I find Audi Hunt Valley to pale in comparison. For instance, I recently replaced a tire with about 6,000 miles on it that luxury car service centers, I find Audi Hunt Valley to pale in comparison. For instance, I recently replaced a tire with about 6,000 miles on it that had a bubble in the tire. Seems that should be under warranty from the tire manufacturer, but unless you purchased the road hazard coverage from them, it wasn’t worth their time to file a warranty claim for it. So I paid $361 to replace the tire. Not the end of the world, but I will try a different Audi service center nearby to see how their customer service compares. Also, on my last two visits for relatively minor service work, they couldn’t get to it same day, so I had to leave the car overnight. Seems like poor time management to me. More
Jordan in the Service Department is great. He always takes the time to explain in detail any issues that are going on with my vehicle. I really appreciate having him as my service agent. He always takes the time to explain in detail any issues that are going on with my vehicle. I really appreciate having him as my service agent. More