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Audi Hunt Valley - Service Center

Cockeysville, MD

4.9
190 Reviews

190 Reviews of Audi Hunt Valley - Service Center

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June 23, 2023

Lindsey the Hunt Valley Service Rep was the Best of the Best. My Audi S5 had a major issue causing engine shutdown…. Lindsey and the service department had my car fixed in the most professional and exped More

by av8tor73
Workmanship
Recommend Dealer
Yes
Employees Worked With
Lindsey
Jun 27, 2023 -

Audi Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2023

I was in and out in no time! Seth my sales rep, took great care of me. I highly recommend Audi Hunt Valley for both sales and service. More

by Mark c.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth
Jun 13, 2023 -

Audi Hunt Valley responded

Hi Mark, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2023

Service was completed promptly with no wait time on drop off and additional service was clearly communicated. More

by karl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Vest
Jun 05, 2023 -

Audi Hunt Valley responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

June 01, 2023

Good timely Service. Eric is very professional, knowledgeable, and informative through the entire service process. More

by gurpreet117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 05, 2023 -

Audi Hunt Valley responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 25, 2023

As usual, everything was done to perfection. The extra work required was explained fully with pictures. Eric was great. Providing the loaner for the extra days required for the work is always gr More

by dkfriday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
May 30, 2023 -

Audi Hunt Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

I have never owned an Audi before but compared to prior luxury car service centers, I find Audi Hunt Valley to pale in comparison. For instance, I recently replaced a tire with about 6,000 miles on it that More

by Dlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
May 19, 2023 -

Audi Hunt Valley responded

Hi Dlong, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (410) 630-3174. We hope to hear from you.

May 11, 2023

Jordan was very professional, knowledgeable, and informative through the entire service process. Thanks Hunt Valley! More

by Jbart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
May 15, 2023 -

Audi Hunt Valley responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 01, 2023

Exceptional service Jordan is a great guy and Tony is a great general manager. highly recommend Audi of Hunt Valley. More

by Audis43x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan, Tony
May 04, 2023 -

Audi Hunt Valley responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 27, 2023

Jordan in the Service Department is great. He always takes the time to explain in detail any issues that are going on with my vehicle. I really appreciate having him as my service agent. More

by Kira Monet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
May 01, 2023 -

Audi Hunt Valley responded

Hello Kira, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Hunt Valley! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 19, 2023

They always do a great job on my car, and the service staff are kind and courteous. More

by Scott463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jordan
Apr 26, 2023 -

Audi Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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