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Audi Hunt Valley - Service Center

Cockeysville, MD

4.9
190 Reviews

190 Reviews of Audi Hunt Valley - Service Center

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November 09, 2023

Mediocre customer service! The overall experience with the service department was fair, not personable at all. More

by rafiki0173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't remember
Nov 12, 2023 -

Audi Hunt Valley responded

Hello, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2023

Audi Hunt Valley was awesome. I went to have my car serviced on a Saturday in late October. It was 79 degrees and I had work to do on my laptop. My service provider pulled a ch More

by athomas913
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan - Service Advisor
Nov 04, 2023 -

Audi Hunt Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2023

Very professional and they explain everything in detail. Easy to make an appointment in which you can wait or you can request a loaner. They make it easy for you. More

by depenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Oct 27, 2023 -

Audi Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 24, 2023

Staff is very friendly & helpful, ever thing about your service is explained in detail. The waiting area is very comfortable More

by Jrrymorrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric west
Oct 27, 2023 -

Audi Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 02, 2023

The service rep was professional and couteous. The service began at the appointed time and was completed in an hour. The customer waiting area was very comfortable. More

by jankahouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Vest
Oct 04, 2023 -

Audi Hunt Valley responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Hunt Valley. Please don't hesitate to reach out to us if there's anything more we can do!

October 01, 2023

Excellent service with all good time and payment all good and nothing much to say More

by Alisadiqsyed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Oct 02, 2023 -

Audi Hunt Valley responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 30, 2023

Very supportive and informative service staff. Keeps you current on the status of your vehicle by sending a video of the work done and completed. The sales department is also top tier, and second More

by Keith.saunders357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
Oct 02, 2023 -

Audi Hunt Valley responded

Hi Keith, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

September 16, 2023

Fantastic experience, the team took care of my concerns and helped come up with a plan to keep my car safe and sound. I appreciate the extra time they took to assist in getting me back on the road! More

by BrownBear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Becker; Michael Ruth
Sep 19, 2023 -

Audi Hunt Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 15, 2023

I have been taking my audi to Audi Hunt Valley since I purchased it and they have done fantastic work on both my services and repairs. More

by Whitney S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 18, 2023 -

Audi Hunt Valley responded

Hello, We appreciate your positive review about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

September 15, 2023

They were personable and helpful and used our coupons to our advantage. Very courteous. The people we dealt with were familiar to us and I liked that! More

by nopainjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey, Eric and Jim?
Sep 18, 2023 -

Audi Hunt Valley responded

Hello, thanks for your praise and kind comments about our team. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!