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Audi Hunt Valley - Service Center

Cockeysville, MD

4.9
190 Reviews

190 Reviews of Audi Hunt Valley - Service Center

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September 01, 2021

Everything was taken care of in a timely manner. Customer service rep was great. Received car back within the stated time. Notified of the status of the car several times while waiting. More

by Smialing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea
August 27, 2021

I received excellent customer service. The defects on my vehicle were explained in full detail. I couldn’t ask for more. Thank you guys really. More

by staceyjernigan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
August 26, 2021

The scheduled appointment went as clockwork Eric was ready had great suggestions and I was in and out in a loaner in 10 minutes. It just doesn't get any better than that. More

by JOHN.KREINER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Appointment schduled with Matt but Eric checked me in as soon as I arrived at 9:00 A.M.
August 17, 2021

Always reliable, prompt and friendly. I will continue to purchase and service here. More

by fbrocc@verizon.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
August 12, 2021

We bought this car here and they have serviced it for the last ten years. It is my daughters college car and it still runs great. They have maintained this vehicle so that you never have to worry that it won More

by tomyager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Flick - Service Advisor
August 12, 2021

Always great service. Thoroughly explanation of what was done and costs. Prompt loaner car available. Phone calls to update progress of service. Very happy with Hint Valley Auto. Service techs are great! More

by deer5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric and also a women but can’t remember her nam
August 11, 2021

Sticker said all weather, summer on the rim when purchased. Chris, doing his job pointed out tires may have to be replaced soon. Thought i had all weather and negotiated 4 all weather on the rim. 3 More

by dwc3807
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Becker
August 10, 2021

Staff is professional, but they don't seem too concerned with minor issue you might be having. If it is a warranty issue it is fine but.........they seem eager to get you in and out as quickly as possible. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
August 09, 2021

Great job by Chris Becker, always provides a wonderful service, addresses all issues with the detailed explanation and recommendations; definitely will use this place in the future. More

by AG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Becker
August 03, 2021

Very good service department and excellent collision repair. Jamie and the good folks at Heritage Collisiion Repair could not have been more informative and helpful. So easy to deal with! More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie in Collision Repair
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