Audi Hunt Valley - Service Center

Customer service was great . Team members were very receptive to my cars needs in a timely manner receptive to my cars needs in a timely manner More

My experience was top-notch. I received email reminders prior to the appointment. The drop-off and pick-up were quick and efficient. I received a text with a video of my vehicle when the service was comple prior to the appointment. The drop-off and pick-up were quick and efficient. I received a text with a video of my vehicle when the service was completed. More

Chris Becker is awesome—he always delivers top notch service snd care great care of my car service snd care great care of my car More

I do not live in the Cockeysville area. In fact, I live in NJ and was driving by myself from South Carolina to New Jersey, hit a pothole, and got a flat tire. AAA changed the tire for me but the spare wa in NJ and was driving by myself from South Carolina to New Jersey, hit a pothole, and got a flat tire. AAA changed the tire for me but the spare was not one which would take my all the way to NJ. No tire dealers in the area had the correct tire for my my Audi A3 so I took a chance and called the nearest Audi dealer. I cannot tell you how gracious, helpful, accommodating, and reassuring the staff at Audi Hunt Valley were on this moment's notice. They replaced my tire and I was on my way in a very timely manner. I dealt with Matt and Samantha and they proved to be wonderful representatives of how a business can and should conduct itself. Special thanks go out to them... More

I have used the Hunt Valley Service department for all of my vehicles and have always received excellent service. I have other Audi dealerships closer to my home; however, I am willing to drive the extra mi my vehicles and have always received excellent service. I have other Audi dealerships closer to my home; however, I am willing to drive the extra miles due to their outstanding customer service and the performance of their service techs. They have always resolved my issues on the first visit or notified me in advance if something was going to take longer, which is fine, since they provide a loaner vehicle. More

I am very pleased with my recent service experience at Audi Hunt Valley. The staff always are pleasant and smiling when I enter the department and helpful in explaining the work that needs to be done on m Audi Hunt Valley. The staff always are pleasant and smiling when I enter the department and helpful in explaining the work that needs to be done on my Q7. At this visit, I was helped by Chris Becker, who couldn't have been nicer. More

My service Rep. Matt is the best he always takes him time and teach me about my vehicle. His knowledge ledge is awesome. and teach me about my vehicle. His knowledge ledge is awesome. More

The service at this dealership where I purchased my car is excellent. That is all. is excellent. That is all. More

Service advisor Eric Vest and the service team were very professional and provided excellent customer service. They explained the service needed and recommended a part replacement to best utilize the servic professional and provided excellent customer service. They explained the service needed and recommended a part replacement to best utilize the service appointment. They were extremely accommodating and made the experience hassle free. More