Audi Hunt Valley - Service Center

I came in at 8am on Monday and was greeted by Lindsey K who was very friendly and professional. She processed my car coming in for 3 warranty work very quickly, and that my vehicle may take the whole day who was very friendly and professional. She processed my car coming in for 3 warranty work very quickly, and that my vehicle may take the whole day to complete, and she issued me an A4 loaner which was very nice to drive. I was out of the shop in less than 10min. The loaner inspires me to get a new A4, so I got my vehicle appraised too. Lindsey K contacted me later in the day that my vehicle will be ready in the morning the next day. I got my vehicle back and returned the loaner. Very satisfied with the work on my car and the professional and customer centric treatment by Lindsey. Thank you. More

Service advisor Eric gave expert advice on service work to be done. Work was completed early. Staff voluntarily provided comprehensive vehicle inspection, and washed and cleaned vehicle carefully. A ver to be done. Work was completed early. Staff voluntarily provided comprehensive vehicle inspection, and washed and cleaned vehicle carefully. A very professional job, again. More

The issue I came in for was resolved and the customer service was top notch. However, I do have to bring my vehicle back for an issue that was supposed to be taken care of last time. Overall, a good expe service was top notch. However, I do have to bring my vehicle back for an issue that was supposed to be taken care of last time. Overall, a good experience. More

Excellent customer service. Every time I am there all the staff go beyond to make sure customer satisfaction is approved. Chelsie, Matt, Chris, Lindsey, Samantha, Eric, and Trac Every time I am there all the staff go beyond to make sure customer satisfaction is approved. Chelsie, Matt, Chris, Lindsey, Samantha, Eric, and Tracey have been a great asset to Audi. Thank you for always looking out for me every time I call. More

Chris was great. ..helpful, easy to deal with. Received reminders re upcoming service. I was updated via text on completion of recall service. Time of completion wa ..helpful, easy to deal with. Received reminders re upcoming service. I was updated via text on completion of recall service. Time of completion was as promised. More

The service department was really great! They not only did my 10,000 mile service but also fit in the time to give me a loaner and fix the recall that I just received on my car. I will defin They not only did my 10,000 mile service but also fit in the time to give me a loaner and fix the recall that I just received on my car. I will definitely be back to get all service done there!!! More

The Audi Hunt Valley service department provided excellent service in a timely manner. The service was completed in less then a day. They explained the maintenance completed and provided a loaner v excellent service in a timely manner. The service was completed in less then a day. They explained the maintenance completed and provided a loaner vehicle for the day. More

The Audi Hunt Valley service department provided excellent service in a timely manner. They explained the maintenance completed and provided a loaner vehicle for the day. excellent service in a timely manner. They explained the maintenance completed and provided a loaner vehicle for the day. More

The service was very good. Our customer service rep, Lindsay, was very friendly and helpful. She was very friendly on every interaction and knowledgeable in her explanation of the charges. Lindsay, was very friendly and helpful. She was very friendly on every interaction and knowledgeable in her explanation of the charges. More

Very friendly and knowledgeable staff that went above and beyond to review my “new to me” vehicle to ensure everything was in working order. beyond to review my “new to me” vehicle to ensure everything was in working order. More