Back

Audi Hunt Valley - Service Center

Cockeysville, MD

4.9
190 Reviews

190 Reviews of Audi Hunt Valley - Service Center

Sort by
July 25, 2022

I was pleased by the entire process of dealing with an Audi Call Back for a POD. That includes being provided with a loaner. Eric greeted my by name when I walked in, which is impressive. No need to go el More

by norts23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 29, 2022 -

Audi Hunt Valley responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 24, 2022

The staff was very friendly and helpful. The truck was done with the service when promised. More

by Brittstarr80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy?
Jul 27, 2022 -

Audi Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 11, 2022

$300 for a tire rotation and balance? ? Had it done for $33 at my local tire shop. They also tried to sell me a prepaid maintenance package to “save me money” when I bought the car, telli More

by JML
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/a
Jul 13, 2022 -

Audi Hunt Valley responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (410) 630-3174. We hope to hear from you.

July 01, 2022

The service was done as schedule , on time . My service rep Chris Becker is knowledgeable , friendly and I feel he has my best interest at heart . More

by Hunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Becker
Jul 04, 2022 -

Audi Hunt Valley responded

Hi Hunter, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 25, 2022

Top-notch service center. Staff professional and provide status updates while waiting for my vehicle More

by Donjeep1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ruth
Jun 28, 2022 -

Audi Hunt Valley responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 25, 2022

The service department is efficiently run with friendly advisors. I always have a positive experience. Eric helped me this time, he was great. More

by srs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 28, 2022 -

Audi Hunt Valley responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Audi Hunt Valley. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 16, 2022

I just dropped my car off without an appt and they were able to maintenance my car same day after being told I might need to wait a few days. Very happy. Great service. More

by Sarah.welsh765
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Jun 17, 2022 -

Audi Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 06, 2022

The service department was prompt, kept me informed and provided all the services I need. More

by tbnco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
Jun 09, 2022 -

Audi Hunt Valley responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 23, 2022

Easy to make an appointment. Friendly service. Great communication from Erik, my device advisor. Went the extra mile to try to source a front license plate frame for me here in t More

by essomers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik
May 25, 2022 -

Audi Hunt Valley responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 23, 2022

Audi did a great job repairing my windshield. It was competed in a timely manner and was at a great price. More

by 043058
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Scott
May 25, 2022 -

Audi Hunt Valley responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

...
13
...