Audi Hunt Valley - Service Center

Very good experience during my last service visit! Deducted a star because of building renovations and the "shuttle" to work turned out to be a Lyft ride. Drop off a $75K Audi for service, get a Lyf Deducted a star because of building renovations and the "shuttle" to work turned out to be a Lyft ride. Drop off a $75K Audi for service, get a Lyft ride in some woman's aging broken seat belt rough riding somewhat smelling personal car. I guess I'll wait an extra month to get an Audi loaner car next time. Regardless the staff was very friendly and the coffee was good. More

Good communication, very responsive, timely service, easy drop off and pick up of car — overall positive experience drop off and pick up of car — overall positive experience More

Mr. Palumbo and his Team are always courteous and provided BEST service in Baltimore every time! provided BEST service in Baltimore every time! More

Oh my gosh Mis. Lindsey welcome me in like I was part of the Audi family. Lol like I’m part of the family, she really took care of me, making sure that the rental ca Lindsey welcome me in like I was part of the Audi family. Lol like I’m part of the family, she really took care of me, making sure that the rental car was good, calling me back when I had a concern. Thanks for the help. More

The people at the dealership are all helpful and nice! They work with us in order for us to get the car that we want! They work with us in order for us to get the car that we want! More

Service experience always excellent. I usually deal with Chris, who happened to be out that day. Lindsay was most helpful. I usually deal with Chris, who happened to be out that day. Lindsay was most helpful. More

Chris Becker was very helpful and patient. He clearly explained what was needed and why. And he was very courteous. Chris Phagan always works on my car. His work is always excellent, I have ne He clearly explained what was needed and why. And he was very courteous. Chris Phagan always works on my car. His work is always excellent, I have never had to come back with any problems and everything is done right the first time. In addition, he is great at recommending preventative care to always keep my car running at its best. More

Service experience has been very positive over 3+ visits in 2 years. Keenly attentive to my feedback on Android Auto app issues even though I was fairly sure there was nothing they could do about it. This i in 2 years. Keenly attentive to my feedback on Android Auto app issues even though I was fairly sure there was nothing they could do about it. This is my first Audi and so far everything is going great 👍 More

The service experience exceeded my expectation! I actually showed up a day early and Jordan was more than accommodating and was able to fit me in without any issue or concern! The Audi Hunt Valle I actually showed up a day early and Jordan was more than accommodating and was able to fit me in without any issue or concern! The Audi Hunt Valley team is 2nd to none. More

Friendly, efficient, and communicative from all of the service staff, Clean and comfortable waiting area with a solid WIFI connection. A good experience. service staff, Clean and comfortable waiting area with a solid WIFI connection. A good experience. More