Audi Hunt Valley - Service Center
Cockeysville, MD
190 Reviews of Audi Hunt Valley - Service Center
First service on my 2022 A4. I paid the four years in advance, but due to Covid have minimal miles on the car. Got the oil changed and had all the checks done…friendly staff - al I paid the four years in advance, but due to Covid have minimal miles on the car. Got the oil changed and had all the checks done…friendly staff - all great! More
Had an appointment. Was looking to wait instead got a loaner. Was given update of when the recall would be finished. Every step ran very smoothly until my car was return Was looking to wait instead got a loaner. Was given update of when the recall would be finished. Every step ran very smoothly until my car was returned to me. Lindsey was very pleasant and handled my questions with ease. She made me feel that my time was important and she reassured me along the way. As usual, all of my experiences at this service center have been exceptional even with different service advisors handling my concerns. More
We came to Audi Hunt Valley after purchasing a used vehicle from another local dealership who would not make things right with a repair issue that existed when we purchased the car. The general manager vehicle from another local dealership who would not make things right with a repair issue that existed when we purchased the car. The general manager at Audi Hunt Valley sat with me to discuss what happened at the previous dealership, and he took the time to create a solution for me through his business, and made me feel like a priority! I will only use Audi Hunt Valley for this vehicular, and would recommend this business to anyone searching for a car. If they treat someone who didn’t even purchase there this well, I can only imagine what it feels like to deal with their employees for the entire lifetime of owning an Audi. This has been one of the best experiences I’ve ever had at a car dealership! More
Great service, and Jordan kept me updated on the progress. Supply issues made the repair take longer than I would have liked, but I don't think there was anything the folks at Hunt Valley could hav progress. Supply issues made the repair take longer than I would have liked, but I don't think there was anything the folks at Hunt Valley could have done to help. Care is working great, and will definitely return if I need to. More
Staff absolutely amazing beyond words. I was treated respectful and honorable. My car is running beautifully and when I needed assistance with a rental. I was given plenty of time and upda I was treated respectful and honorable. My car is running beautifully and when I needed assistance with a rental. I was given plenty of time and updates on my vehicle service. Lindsay Knight especially, she was amazing and knowable in the what needed to be done. She and her coworkers deserves your support and services to continue the great name, Audi. More
The people at Audi Hunt Valley are phenomenal! Always receive a warm personal welcome and courteous service. Excellent communication. Consistently exceeds expectations. Especially appreciate Chris Always receive a warm personal welcome and courteous service. Excellent communication. Consistently exceeds expectations. Especially appreciate Chris Becker’s advice. The Audi service team is great group of professionals. They assist one another helping with checkout to avoid any delay for the customer. The service department is amazing and the main reason why I keep driving drive my 2014 A4 Audi More