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Audi Hunt Valley - Service Center

Cockeysville, MD

4.9
190 Reviews

190 Reviews of Audi Hunt Valley - Service Center

Sort by
October 25, 2024

Everything was done to my satisfaction. Everything was done to my satisfaction. Everything was done to my satisfaction. Everything was done to my satisfaction. More

by Yevgeniy
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 27, 2024 -

Audi Hunt Valley responded

We are pleased to hear you had such a positive experience with us, Yevgeniy! If you ever need help, just give us a call. Happy motoring!

August 26, 2024

They were able to work well with my auto warranty and kept track of parts that were over 4 months in process. I'm very satisfied with my service experience. More

by Matt B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Aug 31, 2024 -

Audi Hunt Valley responded

Hi Matt, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

August 22, 2024

My experience with audi of hunt valley was nothing but seamless and efficient. Will return. More

by Armond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Aug 24, 2024 -

Audi Hunt Valley responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 18, 2024

excellent experience. Chris is a first rate service representative. Timely performance and courteous. My only negative is that the dealership no longer provides loaner More

by bruce22053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Becker
Aug 23, 2024 -

Audi Hunt Valley responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 05, 2024

I Took my car in for warranty work and was given a loaner. All my questions were answered thoroughly. There was a small issue that was quickly resolved. Very nice people, recommend highly. More

by Sue tibbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and Mike
Aug 07, 2024 -

Audi Hunt Valley responded

We are pleased to hear you had such a positive experience with us, Sue! We appreciate your recommendation of Audi Hunt Valley and we hope to be of service again in the future.

July 11, 2024

Service writer had zero communication. Car was there for almost 2 weeks before I finally got him to call me back. Then after another week, I had to personally go to the dealership to find More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan
Jul 12, 2024 -

Audi Hunt Valley responded

Hi Shawn, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (410) 630-3174. We would appreciate the chance to turn your experience around.

June 21, 2024

I came in for routine maintenance and they discovered an issue with a valve (related to the oil). Gave me a loaner and kept in touch. Was not too costly, either. More

by mark.mcgrath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay and Chris in the Service Dept
Jun 23, 2024 -

Audi Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 17, 2024

Went to service Dept. Hoping yo have Frint passenger window repaired on my 1998 Audi A6. I was charged $219 to diagnose issue when I stated that window is stuck in the dow More

by macwater45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Male employee
Jun 20, 2024 -

Audi Hunt Valley responded

Hello, thank you for taking the time to leave us feedback about your experience with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (410) 630-3174 to discuss what we can do to help.

June 05, 2024

The staff is always knowledgeable and very friendly. When a situation arises that requires flexibility they always accommodate. More

by Kurt.j.lightner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave i think?
Jun 07, 2024 -

Audi Hunt Valley responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2024

Excellent service from this dealership's service department. Usually, I would avoid getting work done at a dealership but this one is different. More

by briacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
May 30, 2024 -

Audi Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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