Audi Hunt Valley

The service department is efficiently run with friendly advisors. I always have a positive experience. Eric helped me this time, he was great. advisors. I always have a positive experience. Eric helped me this time, he was great. More

Top-notch service center. Staff professional and provide status updates while waiting for my vehicle Staff professional and provide status updates while waiting for my vehicle More

I just dropped my car off without an appt and they were able to maintenance my car same day after being told I might need to wait a few days. Very happy. Great service. able to maintenance my car same day after being told I might need to wait a few days. Very happy. Great service. More

Overall this was a great car buying experience. David Kuchta did a great job and went above and beyond. David Kuchta did a great job and went above and beyond. More

What can I say, I'm a fan of Audi but not a fan of Audi Hunt Valley. My experience with the Hunt Valley staff was less than pleasant to say the least. The car I purchased wasn't serviced by the service dep Hunt Valley. My experience with the Hunt Valley staff was less than pleasant to say the least. The car I purchased wasn't serviced by the service department as the "Inspection Due" warning light was illuminated on the dash. I was since advised by a different Audi dealership that Audi Hunt Valley failed to properly service the vehicle prior to the sale. Additionally, I was only provided one key for the car but was advised they "require" two keys when a vehicle is traded in. If I wanted a second fob, I'd have to purchase the key fob through Hunt Valley at full price. Of course, I made sure to provide two fobs for my previous vehicle that I traded. On the date of purchase, I was kept waiting for an hour while the paperwork was prepared despite them having time to prepare prior to my arrival. After arriving at 5:30pm, I didn't leave the dealership until 8:00pm!! My experience with Audi Hunt Valley has been less than pleasant and my worst dealership experience yet. I would not recommend Audi Hunt Valley nor would I ever do business with them again. More

The service department was prompt, kept me informed and provided all the services I need. provided all the services I need. More

Easy to make an appointment. Friendly service. Great communication from Erik, my device advisor. Went the extra mile to try to source a front license plate frame for me here in t Friendly service. Great communication from Erik, my device advisor. Went the extra mile to try to source a front license plate frame for me here in the US before having to order from Germany. All in all a great experience. More

Audi did a great job repairing my windshield. It was competed in a timely manner and was at a great price. It was competed in a timely manner and was at a great price. More

My service advisor was extremely friendly and provided all necessary information regarding the required repairs to my vehicle. all necessary information regarding the required repairs to my vehicle. More

The dealer did a great job of communicating what was wrong with my car and how long it would take to be repaired wrong with my car and how long it would take to be repaired More