Audi Hoffman Estates - Service Center

It’s very clean and I’m always greeted when I pull up and get out. I’m always treated well by my team leader.i really like the Audi cookies but a guy beat me to the last one. I was gonna ask but decided agai get out. I’m always treated well by my team leader.i really like the Audi cookies but a guy beat me to the last one. I was gonna ask but decided against it. 48 so close to 50. More

Staff members are very pleasant and helpful. All work has been completed within the promised timeframe in a smooth and efficient manner. Tim Mochonga is terrific; however, I really come for the All work has been completed within the promised timeframe in a smooth and efficient manner. Tim Mochonga is terrific; however, I really come for the dog! More

Carlo Gitti was amazing, informative and knowledgeable. . You can tell he loves the product he sells and believes in it. Dealership excellent also. I like the fact it is privately owned also. . You can tell he loves the product he sells and believes in it. Dealership excellent also. I like the fact it is privately owned also. More

Fabian provided exceptional service with clear communication, and a commitment to making sure my car was in top shape—highly recommended! communication, and a commitment to making sure my car was in top shape—highly recommended! More

Everything was great especially that they gave me a loaner that was very nice of them. They also cleaned my car very nice well done so I would recommend a dealership anywhere and I also would be intere loaner that was very nice of them. They also cleaned my car very nice well done so I would recommend a dealership anywhere and I also would be interested in buying a new car if I had a salesman call me so you have a great day and thank you. More

Excellent service professional people very knowledgeable about questions asked also patient with customers thanks audi about questions asked also patient with customers thanks audi More

Anthony Buchanan helped me out twice in the service center for my Audi with honesty and integrity. The first time my car wouldn’t start and there was a known recall on the starter and alternator so th center for my Audi with honesty and integrity. The first time my car wouldn’t start and there was a known recall on the starter and alternator so they replaced those parts free of charge and the vehicle was running again! The second time, I thought I needed a replacement battery because the car wouldn’t start sometimes and said the battery was low. They diagnosed it and found that all it needed was a good charge, so they charged it for me and got my Audi running again, have had no issues since. He could have easily upsold me on a battery I didn’t need so I am super grateful and would trust this guy and this team of people at Audi Hoffman Estates with anything that comes up moving forward. Bought an extra set of keys so will be back here soon! 😄👍✨ More

Very detailed on concerns on my vehicle when serviced. Prompt in responding to my requests for items to review. Prompt in responding to my requests for items to review. More

The service department is always professional. My car was ready on time and they communicated with me throughout the process. My car was ready on time and they communicated with me throughout the process. More

Took care of my recall situation and even offered me a free loaner. Not sure why it has such a low review on yelp but 5 stars for me. free loaner. Not sure why it has such a low review on yelp but 5 stars for me. More