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Audi Hoffman Estates - Service Center
Hoffman Estates, IL
3,812 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,812 Reviews of Audi Hoffman Estates - Service Center
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January 19, 2025
Tim was very helpful and took care of our needs very professionally and friendly, thank you! I do not know who worked on our car but it was very professionally and cleaned well, thank you. Cathlyn professionally and friendly, thank you! I do not know who worked on our car but it was very professionally and cleaned well, thank you. Cathlyn (Cat) at cashier was ver kine and helpful, thank you. More
by masoudmax
Employees Worked With
Tim and Cat
January 18, 2025
The service advisors are all very friendly and courteous. Cesar helped me with my turn signals in a quick and friendly manor and kept me updated the entire time they were doing it. Cesar helped me with my turn signals in a quick and friendly manor and kept me updated the entire time they were doing it. More
by Katlyn
Verified CustomerEmployees Worked With
Cesar De-Reza
January 15, 2025
I've been going to this dealership for over 20 years. I recently moved over 6 hours away and still continued to use them for my service. They are excellent. I recently moved over 6 hours away and still continued to use them for my service. They are excellent. More
by LAURIE.SVEC
Employees Worked With
Service department
January 15, 2025
Service team was exceptional. Arrived and was greeted on time. Quick and thorough inspection. Anthony explained everything to me in a very understandable way. Offered his professi Arrived and was greeted on time. Quick and thorough inspection. Anthony explained everything to me in a very understandable way. Offered his professional opinion when I asked for it. Would absolutely recommend. More
by ERINROBINSON23
Employees Worked With
Anthony Buchanan
January 14, 2025
They are a very friendly staff and accommodating! Always cleans my car and makes it look brand new. Always cleans my car and makes it look brand new. More
by hoseksamantha
January 13, 2025
I had a regular maintenance. They took the car immediately, kept me apprised of what was happening, and returned it to me washer (it really needed a wash). They took the car immediately, kept me apprised of what was happening, and returned it to me washer (it really needed a wash). More
by EKAMINSKI850
January 11, 2025
Frustrating experience overall- issue with the office not recognizing my first appointment, not having the parts so a basic repair took 3 days, to the individual not calling on day 1 or 2 for an update (I ha recognizing my first appointment, not having the parts so a basic repair took 3 days, to the individual not calling on day 1 or 2 for an update (I had to call). Makes me question where to buy / service my next Audi. More
by WADDELL.DREW
Employees Worked With
Anthony
January 11, 2025
Would have given more stars - but after asking to take my front spoiler that was damaged off (requiring removing 5 total screws while the car was up on the lift for my scheduled tire rotation /oil change) th front spoiler that was damaged off (requiring removing 5 total screws while the car was up on the lift for my scheduled tire rotation /oil change) they said they would give me an estimate of the cost to remove it). Literally 5 screws! Considering I bring all 3 of my Audis there for service always, to say I was unimpressed.and very disappointed is an understatement! More
by MARTINS72
Employees Worked With
I don’t remember his name - he was new
