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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.6
3,679 Reviews

3,679 Reviews of Audi Hoffman Estates - Service Center

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November 30, 2023

My etron was due for a 20k service. Everything was taken care of and the car was washed really nicely. More

by alysak6075
Recommend Dealer
Yes
Nov 30, 2023 -

Audi Hoffman Estates responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 30, 2023

This place is awesome! It's the only place I go to to get my Audi serviced. I want his friendly, courteous and timely. Love this place. I travel all the way from Geneva and More

by JLAAHABOUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 30, 2023

Excellent customer service. Professional staff friendly and efficient. Always ready to help and we love the dog. He adds ambience. More

by ARH1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Vali, Iman Panah
Dec 01, 2023 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

November 29, 2023

Everyone was so friendly and helpful. It made the experience awesome! When I drove away, I thought I'll be returning! More

by JOANNE.SHERMAN
Recommend Dealer
Yes
Nov 30, 2023 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business, Joanne, and hope to see you again soon!

November 28, 2023

Everyone was courteous and professional. Service was personalized . I was updated on what was going on. More

by Paulette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga and Michaela
Nov 28, 2023 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us, Paulette. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 28, 2023

They are accommodating and friendly. They go out of their way to overcome issues you may have to make it right. More

by bkiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Nov 28, 2023 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 27, 2023

Ted McConnell communicated well with. He provided accurate information about what I could expect in terms of how long service would take. Work was performed efficiently and in a timely fa More

by davidQ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted & Andy
Nov 27, 2023 -

Audi Hoffman Estates responded

David, Thank you so much for your excellent review! We are so glad that Ted and Andy had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

November 27, 2023

It was a great personable experience. I took advantage of the shuttle service as well and the driver was a great! More

by ASYA.BOSHNAKOV
Recommend Dealer
Yes
Nov 27, 2023 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 26, 2023

Great job! Thank you for serving my car I appreciate you rewashing my car today More

by rac1027
Recommend Dealer
Yes
Employees Worked With
TED MCCONNELL
Nov 26, 2023 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 24, 2023

This was my fourth visit to the service department. The service team was absolutely fantastic. They stayed in touch with me during the process, and made sure that my car is in tiptop shape. I will defi More

by david_salmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Nov 26, 2023 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we could help, David, and we hope to see you again!

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