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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.6
3,665 Reviews
Call Service Center (847) 843-9900

3,665 Reviews of Audi Hoffman Estates - Service Center

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October 31, 2024

Very detailed on concerns on my vehicle when serviced. Prompt in responding to my requests for items to review. More

by GPLINDENB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Jaimes
Report | Print
Nov 01, 2024 -

Audi Hoffman Estates responded

Thanks for sharing about your service experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

October 31, 2024

Excellent service professional people very knowledgeable about questions asked also patient with customers thanks audi More

by bryan.dungey84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Audi Hoffman Estates responded

Bryan, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

October 30, 2024

The service department is always professional. My car was ready on time and they communicated with me throughout the process. More

by TDUNBAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Janecek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 28, 2024

Took care of my recall situation and even offered me a free loaner. Not sure why it has such a low review on yelp but 5 stars for me. More

by EDWARD.STRZ123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Buchanan
Report | Print
Oct 28, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Edward, and we look forward to working with you again.

October 28, 2024

Amazing staff and customer service. Enjoyed working with Collin. He thoroughly helped me. Thank you! More

by NISHS.18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collins
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Oct 28, 2024 -

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Collins here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

October 28, 2024

Great customer service and on time! ! Will always return! Fabian was amazing with addressing my need and provide warranty information to allow me to make a better decision! More

by DPOWEL59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Janecek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian service advisor
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Oct 29, 2024 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

October 26, 2024

Great staff and helpful. Made it very easy. Pleasant staff and responds quickly. Thank you. More

by RMEITZLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Anthony.
Report | Print
Oct 27, 2024 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

October 26, 2024

It’s always a pleasure to be at the dealership, Tim, Isabella and Eddie are always happy to help More

by EABALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Cuevas and Tim from Servixe
Report | Print
Oct 27, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 25, 2024

Tim was great to work with. He was responsive and answered the questions i had. More

by INGRIDIME59
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Oct 27, 2024 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear Tim was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 25, 2024

One of the good dealerships I have had my cars serviced at. My advisor was honest and professional. More

by John D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Jamies
Report | Print
Oct 25, 2024 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out, John. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

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