Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,837 Reviews
Call Service Center (847) 843-9900

3,837 Reviews of Audi Hoffman Estates - Service Center

Sort by
April 26, 2025

The parts guy is very rude. Any slight inconvenience will have him throwing papers and making comments. Will try to blame you for a mistake he made. More

by Nickbaker8880@gmail.com
Recommend Dealer
No
Employees Worked With
Parts guy
Report | Print
Apr 29, 2025 -

Audi Hoffman Estates responded

Nick, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 26, 2025

The parts guy is very rude. Any slight inconvenience will have him throwing papers and making comments. Will try to blame you for a mistake he made. More

by Kevinmucha123
Recommend Dealer
No
Employees Worked With
The Parts guy
Report | Print
Apr 30, 2025 -

Audi Hoffman Estates responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Kevin, and hopefully, we can get to the bottom of this.

April 24, 2025

The people are courteous, respectful and capable. They make sure that your needs are met. More

by MEYERI00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga and Anthony Bichanan
Report | Print
Apr 24, 2025 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 23, 2025

Great communication. Loved that the car was washed properly and not delivered wet. Porters did a great job More

by Melone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
Report | Print
Apr 23, 2025 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 22, 2025

Audi Hoffman Estates has always provided me with excellent service! I would highly recommend them to anyone looking to purchase or service their car. More

by Ahaftl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Emberton
Report | Print
Apr 22, 2025 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 20, 2025

Tim explained the service process very clearly and I knew what to expect and the total cost of the service performed. More

by jhall986s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
Report | Print
Apr 20, 2025 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 20, 2025

Listened carefully about my problems and found a solution. Very professional and thorough treatment of my problems More

by ED.ISRAELSKI
Recommend Dealer
Yes
Employees Worked With
Caesar
Report | Print
Apr 20, 2025 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 19, 2025

Quickly evaluated my issue, provided a quote and completed service. Have always received professional service that I trust at HE Audi. More

by Audi John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
Report | Print
Apr 19, 2025 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

April 19, 2025

Quickly evaluated my issue, provided a quote and completed service. Have always received professional service and service I trust at HE Audi. More

by Audi John
Recommend Dealer
Yes
Report | Print
Apr 19, 2025 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

April 17, 2025

Tim was very good. Service was good. However the price for service is ridiculously high. More

by tomac9194
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Apr 18, 2025 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

1
...
3
4
5
...
384