Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.6
3,679 Reviews
Call Service Center (847) 843-9900

3,679 Reviews of Audi Hoffman Estates - Service Center

Sort by
January 14, 2024

Friendly, welcoming and easy to work with. Friendly, welcoming and easy to work with. Friendly, welcoming and easy to work with. More

by SUSAN.POULLETTE
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
Report | Print
Jan 15, 2024 -

Audi Hoffman Estates responded

Susan, Thank you for taking the time to share your thoughts on working with Tim and our team. We're glad to hear we delivered such a great experience!

January 13, 2024

Service advisor was professional, helpful and very good. No No no no no no no no no no more More

by ClemsonGuy
Recommend Dealer
Yes
Employees Worked With
Tim was my service advisor
Report | Print
Jan 14, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

January 13, 2024

Very prompt, courteous and explained everything Nice waiting room and refreshments. I will come back again More

by KARENBUZEK
Recommend Dealer
Yes
Report | Print
Jan 14, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Karen, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

January 13, 2024

My car broke down after having its water pump replaced by another mechanic. I had it towed to your dealership and you fixed it under an extended warranty free of charge More

by glo1257
Recommend Dealer
Yes
Report | Print
Jan 14, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 13, 2024

Oil change got done in a timely manner, Audi staff did an excellent job at giving me updates and notifying me when my car was ready to pick up. More

by Jane M
Recommend Dealer
Yes
Employees Worked With
Dennis Lumb
Report | Print
Jan 14, 2024 -

Audi Hoffman Estates responded

Thank you so much for your kind words, Jane, and for taking the time to leave us this wonderful feedback!

January 13, 2024

Good customer service. Very informative and I was updated few times through my wait time what is being done. More

by MARGOLA7
Recommend Dealer
Yes
Report | Print
Jan 14, 2024 -

Audi Hoffman Estates responded

Margo, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

January 13, 2024

The folks were very nice and courteous. Was a wonderful experience. demonstrated a good professionalism during my visit. More

by KUMARAKURUK
Recommend Dealer
Yes
Report | Print
Jan 14, 2024 -

Audi Hoffman Estates responded

Kumara, Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

January 13, 2024

Very professional and quick. I asked the attendant where the closest place was to Uber to, so I can grab breakfast to kill time and he offered a loaner car. Very much appreciated More

by OMARUDDIN1
Recommend Dealer
Yes
Report | Print
Jan 14, 2024 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

January 13, 2024

Everyone was polite and professional. Work was done in the time frame estimated. It was great! More

by Rlmack79
Recommend Dealer
Yes
Report | Print
Jan 14, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

January 13, 2024

They listened to my concerns and properly diagnosed the problem. Repair was done quickly. Recommendation was provided for an appropriate extended warranty. More

by merinaiti
Recommend Dealer
Yes
Employees Worked With
Anthony and Andy
Report | Print
Jan 14, 2024 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

1
...
38
39
40
...
368