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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,789 Reviews

3,789 Reviews of Audi Hoffman Estates - Service Center

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October 17, 2013

The staff Is friendly and prompt. The service performed on my vehicle exceeded my expectations. The new facility is beautiful and comfortable. I appreciated the use of a vehicle while my car was being repa More

by Tomkellyreynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
October 15, 2013

I have always had a positive experience when dealing with Audi Hoffman Estates service department. I would highly recommend using them and will continue to have my Q7 serviced there. More

by chueppe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 09, 2013

I purchased my A6 from this dealership and I get my car serviced here. The car itself is fantastic, and the staff here are professional and courteous. More

by PaulaWaterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 06, 2013

I was in the area of the dealership and stopped in to get something fixed on my Audi without an appointment. The problem was fixed in a relatively short time to my complete satisfaction. They even washed my More

by dangrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Defort
September 30, 2013

Appointment was scheduled according to my own needs. Appointment was scheduled according to my own needs. Consultant was friendly, knowledgable and concerned with my situation. I felt like my interests More

by antonino
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
September 27, 2013

Audi Hoffman Estates is GREAT! The service department is very good. They are very friendly, knowledgable, the charges are fair and they do it right the first time. They will provide a service loaner if you More

by jruther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Emberton, Ted McConnell, Eric Defort
September 27, 2013

A great experience starts when you drive into the service bay. There is plenty of room for 10-15 cars and the car jostler meets you and directs you to the service representative that will take care of you a More

by eowevik
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Defort
September 24, 2013

This was not my first visit here....come to expect it.....Excellent experience...first class service in every way! Luke & Team did a great job! More

by pbrandl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
September 20, 2013

My passenger window shattered unexpectedly on my way to work. I pulled into Hoffman Audi unexpected, they got me a loaner and I was on my way to work within 10 minutes. I love these guys. My window was rep More

by DrK2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 22, 2013

Terrible service they damaged my car twice and attempted to cut corners on the repairs. Watch these guys they will lie! Do yourself a great favor do not let their employees touch your car. Nice looking deal More

by Joeryb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy(Service Manager)
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