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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.6
3,702 Reviews

3,702 Reviews of Audi Hoffman Estates - Service Center

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August 09, 2010

Had my car in for the coil pack recall. They did a horrible job. Stripped my coil harness wire and stripped my coil pack screws. They were scratches on my car that weren't there before. Also I am o More

by asunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unknown
June 20, 2010

http://www.audizine.com/forum/showthread.php?369777-Un http://www.audizine.com/forum/showthread.php?369777-Un http://jalopnik.com/5567283/audi-dealership-wont-help-customer-robbed-on-lot?skyline=true&s= More

by snowbo83
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ted, Ted McConnell
January 31, 2010

Everything was great from start to finish. Every employee was helpful and pleasent. I went in to have a noise checked out and a couple of random maintanance issues and within an hour I was out the d More

by bryakal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hall, Brian Hall
January 24, 2010

I have had two very nice experiences at this dealer. One was with the service department and the other was with their parts department. The people that work there are very friendly and polite. They ask a lo More

by Toco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon and Eli
December 30, 2009

The service team at this dealer isn't up to par. They misdiagnosed my multiple times when it was under warranty. Same exact problem came back (faulty Yaw sensor) after warranty expired and some how they More

by mia_aj2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff
November 14, 2007

My appointment was for Tues. November 13. I had just found this site that previous Monday. So I was a little uneasy about bring my car there to say the least. My wife came home, and told me that she had More

by ddsmitha6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Stawicki
February 17, 2007

My wife and I are currently shopping for a new car and I came across this site. We had an Audi we purchased new from Schaumburg Audi and, I must say, it was the worst ownership experience we have ever had. More

by bbertramii
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tony Papparo
October 26, 2006

I feel like I would be doing everyone a favor by NOT recommending this dealership to anyone. I owned an Audi that was constantly in this shop and had several of the same problems reoccur after the car More

by soxman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
September 07, 2006

Hello sirs, I recently purchased an Audi A6 3.0L 2002 Hello sirs, I recently purchased an Audi A6 3.0L 2002 from another dealer. Just for my safety, I wanted to have a diagnostic done at Audi Schaumbu More

by tony1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
December 30, 2005

dealership fails in three ways. 1. Availability of dealership fails in three ways. 1. Availability of promised loaner cars requires weeks of advance notice. 2. Staff has little or no information or h More

by bbarrese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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