Audi Hoffman Estates - Service Center

Professional service Mike Torelli at Audi Hoffman Estates has been my go to guy since purchasing my Audi. His professional service, thoughtful opinions and integrity is w Mike Torelli at Audi Hoffman Estates has been my go to guy since purchasing my Audi. His professional service, thoughtful opinions and integrity is what sets him apart from my other dealership experiences. The personal attention to details really matter. More

Exceptional Experience The service team at Audi Hoffman Estates is exceptional. Rick Kelstrom has totally earned my trust which, to me, is the highest compliment I can give The service team at Audi Hoffman Estates is exceptional. Rick Kelstrom has totally earned my trust which, to me, is the highest compliment I can give to anyone. More

Routine Service Professional, personable, pleasant.....words to describe my last visit. From the first call to set up my appointment....to the moment I leave the deal Professional, personable, pleasant.....words to describe my last visit. From the first call to set up my appointment....to the moment I leave the dealership after my service.....it is wonderful! More

Service of Audi Q7 2012 Great service and everything done as promised and on time. The Service person, Eric Defort explained all the details of the service to be provided an Great service and everything done as promised and on time. The Service person, Eric Defort explained all the details of the service to be provided and followed through during the day confirming the work that was to be performed. More

Audi Hoffman Estates My family has been customers of the dealership for several years, and we have found that they are price-competitive and do not pad or amplify service My family has been customers of the dealership for several years, and we have found that they are price-competitive and do not pad or amplify service needs. My experience with their service department has been especially favorable; my previously owned Audi had a very unusual problem that they handled very well and expeditiously. I will probably return there for my next vehicle purchase, and am confident in the satisfaction I will experience. More

Service Stop in November It was time to change to winter wheels. I also needed an oil change. A call to Hoffman Estates Audi got me in the same afternoon I called. Mike Torell It was time to change to winter wheels. I also needed an oil change. A call to Hoffman Estates Audi got me in the same afternoon I called. Mike Torelli handled my service with extreme professionalism. I was out in an hour and a half with a sparkling clean car and all the work ordered expertly performed. Love this dealership. More

Comfortable Environment! Dropped car off for service, relaxed in waiting area with 9 month old daughter. Quick service, comfortable environment. Any questions I had were an Dropped car off for service, relaxed in waiting area with 9 month old daughter. Quick service, comfortable environment. Any questions I had were answered by Eric/Jacek/Bob! More

Best in the Midwest. Rick Kelstrom along with everyone in the service and parts department made sure my vehicle was thoroughly taken care of in every aspect. A+ experience Rick Kelstrom along with everyone in the service and parts department made sure my vehicle was thoroughly taken care of in every aspect. A+ experience and highly recommended. More

Exceptional Customer Service - Great Experience Joe Sturgeon was my Service Consultant for the recent 25K service on my Audi A4 and he was terrific. Service on a premium sports sedan comes down to t Joe Sturgeon was my Service Consultant for the recent 25K service on my Audi A4 and he was terrific. Service on a premium sports sedan comes down to trust and dependability and Joe lived up to the proud tradition of exceptional customer service that I've come to expect from Audi Hoffman Estates. The work was done on time and everything was done to Audi spec and they always bring the car out washed and looking sharp ! I especially like the fact that Joe was able to secure an "S6" as my courtesy car for the day....nice touch ! I live in Wheaton and there are other dealers that are closer but I always go back to Hoffman Estates for all of my scheduled maintenance/service because they have such a tremendous approach to making the customer happy ! Keep up the good work ! More

My experience at Audi Hoffman Estates was exceptional. First of all my family is an Audi loyalist. We love our Audi. I had 5000 miles maintenance due so I called Audi Hoffman Estates and was schedules imme First of all my family is an Audi loyalist. We love our Audi. I had 5000 miles maintenance due so I called Audi Hoffman Estates and was schedules immediately. I was also offered a loaner without asking, which was great. Victor Escamilla, the service executive was very helpful and professional. After the service, he called to check if everything was OK with the service. I was very satisfied with the service. More