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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.6
3,677 Reviews

3,677 Reviews of Audi Hoffman Estates - Service Center

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January 30, 2024

Everyone very professional & friendly. Patrick had hunch what noise was before mechanic checked it out, & he was spot on. More

by LDADE1
Recommend Dealer
Yes
Employees Worked With
Patrick Melone
Jan 30, 2024 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

January 30, 2024

I was in for low tire pressure and it was quick and got a courtesy car wash and excellent service More

by LAMB2966
Recommend Dealer
Yes
Jan 31, 2024 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

January 30, 2024

We have had terrible experiences so far with this dealership, so for the first time in our experience, the service employees were polite and helpful. The process was also quick. More

by nhinds97
Recommend Dealer
Yes
Jan 31, 2024 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

January 27, 2024

Called for help on the highway Was offer towing Drove to dealership Had to leave vehicle for diagnostic Was offered a ride to a rental No loaner was available I called the next day to inquire on readiness a More

by toubibfritz
Recommend Dealer
Yes
Jan 27, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team.

January 27, 2024

Very good Very nice services Nice service and very nice people working there I forgot the person name but he was very nice man he did very nice job More

by karp16
Recommend Dealer
Yes
Jan 29, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 27, 2024

pleasant , no hassle I will be back to complete service later see you later More

by TOR5714911
Recommend Dealer
Yes
Employees Worked With
Tim M. and others
Jan 29, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 27, 2024

Engine light I came to check my check engine light And the epc light And they sound in my car More

by Carlos1901cr
Recommend Dealer
Yes
Employees Worked With
Tim
Jan 29, 2024 -

Audi Hoffman Estates responded

Thanks, Carlos, for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

January 26, 2024

Ok. It was fine and appreciated the loaner car. Even though cold I wish I would have received a car wash. More

by Gjstauber
Recommend Dealer
Yes
Jan 27, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 26, 2024

Awesome. No This service department is wonderful. Comfy chairs, very nice service writers. I had the new guy and Tim. Both excellent!! More

by JOZWIAKTOM
Recommend Dealer
Yes
Employees Worked With
New guy
Jan 26, 2024 -

JOZWIAKTOM responded

Eddie is awesome too!!

Jan 27, 2024 -

Audi Hoffman Estates responded

Thank you so much, Tom, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

January 25, 2024

We don't know who did the work. Spell check acted up. We're in and out in 1 hour or less More

by DANIELTAN55
Recommend Dealer
Yes
Employees Worked With
Do
Jan 27, 2024 -

Audi Hoffman Estates responded

Thank you, Daniel! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates, we look forward to having you as one of our valued customers for many more years to come!

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