Audi Hoffman Estates - Service Center

First class service! In all my years dealing with car service center, Audi Hoffman Estates goes above and beyond your typical service centers. Rick solved all the issues In all my years dealing with car service center, Audi Hoffman Estates goes above and beyond your typical service centers. Rick solved all the issues I had going on with my Audi and I was able to pick up my car the same night. I could choose to take my Audi other places to get serviced but it's worth the drive from Crystal Lake to know that my car is treated with quality service at Audi Hoffman Estates. Thank you again Rick! More

Service Visit Mike Torelli got me checked in and off in my loaner quick and easy! The entire process was excellent and I appreciate the promptness. Maureen McGushi Mike Torelli got me checked in and off in my loaner quick and easy! The entire process was excellent and I appreciate the promptness. Maureen McGushin More

Service visit Great job! Called the night before and was seen first thing in the morning. The vehicle was fixed while I waited approx 3 hrs. I was offered a loaner Great job! Called the night before and was seen first thing in the morning. The vehicle was fixed while I waited approx 3 hrs. I was offered a loaner but declined. The vehicle was leaking oil and was fixed. More

Best place to buy a car ever! I purchased an Audi A4 premium plus 2017 model. Carlo has been extremely helpful explaining every detail about the car. I am totally impressed with th I purchased an Audi A4 premium plus 2017 model. Carlo has been extremely helpful explaining every detail about the car. I am totally impressed with the service he provided us! Have been to many other dealers other than Audi but didn't have such a good hospitality. Best place to buy if you're looking for great service. More

Water Pump Gone! Hello Joe was a good person to work with at the dealership. Its what you expect at a German Dealership. I was right past my warranty period which wa Hello Joe was a good person to work with at the dealership. Its what you expect at a German Dealership. I was right past my warranty period which was not good. But they made things right. I look for no BS, no trying to rip off a guy on service, but rather understanding my needs and wants. I have very old business relations with the owners at Exchange, their son Michael and I have done business in the past. I could easily drive up there and they will definitely roll out the red carpet for me, but this time I wanted to see what can Hoffman Audi for me. I was not disappointed. Overall good service you expect. I may in the future go back up to Exchange as well, but for now I am happy here. More

Recall service Recall work done in a timely and courteous manner. Loaner was provided and was very nice. My car was thoroughly cleaned before returned back to me. Recall work done in a timely and courteous manner. Loaner was provided and was very nice. My car was thoroughly cleaned before returned back to me. More

Audi service Service center is always a pleasant experience. Just a routine service and easy to drop off car, sit in the comfortable lounge for customers and use t Service center is always a pleasant experience. Just a routine service and easy to drop off car, sit in the comfortable lounge for customers and use the internet to catch up on a little work while waiting. More

Great service Brought my car in for routine 75k maintenance check-up...as always, Audi Hofffman Estates provided fantastic service. I usually work with Eric who is Brought my car in for routine 75k maintenance check-up...as always, Audi Hofffman Estates provided fantastic service. I usually work with Eric who is terrific, but this time I worked with Rick who was great as well. More

I made an appointment and was greeted upon arrival Very prompt and excellent service for my 45,000 miles service. I had told Eric that I was short on time due to my wife's health condition, and the ve Very prompt and excellent service for my 45,000 miles service. I had told Eric that I was short on time due to my wife's health condition, and the vehicle was returned on a very timely basis. All checks and service items were completed. More

Never Let Down...Always Excellent Service Our family has two Audis and I have always had an excellent experience with Rick Kelstrom & Eric Defort. Professional, courteous and extremely knowled Our family has two Audis and I have always had an excellent experience with Rick Kelstrom & Eric Defort. Professional, courteous and extremely knowledgable...could not recommend them any higher. More