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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.6
3,766 Reviews

3,766 Reviews of Audi Hoffman Estates - Service Center

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January 25, 2017

Service for Recall item on my Audi Received next day service. Service was flexible when I had to push the appointment out 1 hour. The car was in and out of service in under an hour. More

by DeeGrant
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
January 25, 2017

Fast and easy I went in for an oil change and was out within the hour! Good service, nice people, pleasant surroundings! What more could you ask for?! More

by carbn8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
January 25, 2017

Great Service and very convenient Rick was very accommodating and even dropped the car to my husband who owns a business a few miles away from the dealership which was very helpful! More

by Trvlgirl16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
January 22, 2017

Audi 2017 Q7 prestige package Awesome experience with the staff and services, place is nice and very decent, good and friendly vibes and relaxing, i will recommend this to all my f More

by My Audi 2017 Q7 prestige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacek Rudzinski, Eric Defort
January 18, 2017

Superior service From the intial drive into the bay to leaving after service, the personnel at the dealership were top notch. Very organized and professional in every More

by Jackiem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
January 13, 2017

Came in for 25000 mile service We were met promptly and the service order was written up. The work was completed quickly while we relaxed in the lounge. As this was a routine oil More

by rays audi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sturgeon
January 13, 2017

Great Service! Service was timely, friendly, helpful, and enjoyable. Representative explained alternatives and the entire process. He answered additional questions b More

by Sigismund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Defort
January 13, 2017

Good experience Service was timely, and check out was a breeze. Staff and service was everything expected, and was a nice experience. Would definitely recommend ser More

by sherri26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
January 12, 2017

Great customer service! I have been leasing Audi's since 2010 all from Audi Hoffman Estates, and the service has always been excellent for me. I would highly recommend the t More

by James C Hlavacek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Defort, Rick Kelstrom, Mike Torelli, Kevin Jones, Joe Sturgeon
January 11, 2017

55,000 mile service Rick Kelstrom was courteous and knowledgeable. The work done was great and on time and I got a ride and pick up to and from work. More

by David Phillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
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