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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.6
3,677 Reviews

3,677 Reviews of Audi Hoffman Estates - Service Center

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February 07, 2024

Ready for my appointment and very knowledgeable about the upcoming service Described the upcoming service in details and what to expect in a timely manner More

by GINOGAMMA
Recommend Dealer
Yes
Employees Worked With
Tim at the service desk and Anthony the Audi technician
Feb 07, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tim, Anthony, and our team met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

February 07, 2024

Very good experience The team at Audi are very detailed and complete the work as fast as possible! Got my car back all cleaned! Great job More

by Vg1
Recommend Dealer
Yes
Employees Worked With
Idk it was a girl
Feb 07, 2024 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

February 07, 2024

Very thorough service department with impeccable customer service. Provided complete system check, changed oil and topped off all fluids. Courtesy car and coffee bar are great and just what you'd expect from More

by jmartypsu
Recommend Dealer
Yes
Employees Worked With
Mikaela
Feb 07, 2024 -

Audi Hoffman Estates responded

Thank you so much for your kind words for Mikaela, and for taking the time to leave us this wonderful feedback!

February 06, 2024

I dropped the car for 3 recalls and light for a service due on the dash. I refused the service since they were about to charge me about $500 for a cabin filter and ...not sure what else. I got a loaner tha More

by Another Customer
Recommend Dealer
Yes
Feb 06, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 04, 2024

Your sales person Iman P. Is awesome! He works hard to satisfy customers He is an excellent person More

by SAHMED23
Recommend Dealer
Yes
Employees Worked With
Tony
Feb 05, 2024 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear Iman was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 04, 2024

It was a good experience Everyone was kind and polite and professional overall good experience More

by DNICSMAIL
Recommend Dealer
Yes
Employees Worked With
Pat Malone
Feb 05, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 03, 2024

Was very polite, and was accommodating to provide me with a loaner car since the dealership had to keep my car for about four days. More

by JQ1976
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 05, 2024 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

February 02, 2024

High quality personal service I trust Anthony with my car as he has been serving my car/s for years. He is always so thorough and professional More

by TERRIO1971
Recommend Dealer
Yes
Employees Worked With
Anthony McGrath
Feb 02, 2024 -

Audi Hoffman Estates responded

We are very happy to hear that Anthony provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 02, 2024

Always great my 5th Audi Always easy to get service and staff has been professional and efficient More

by Rick1954
Recommend Dealer
Yes
Employees Worked With
Iman and idk
Feb 02, 2024 -

Audi Hoffman Estates responded

Thank you so much for your excellent review, Rick! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

January 30, 2024

Got in to the service center and was greeted promptly by Pat. He took care of me today and assisted with all my needs. Did a great job. More

by gderango1613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat in service
Jan 30, 2024 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

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