Audi Hoffman Estates - Service Center

Great Customer Service! Mike helped me out with arranging a drop in appointment for an oil change. I was running late to the appointment, but Mike still made it happen for me Mike helped me out with arranging a drop in appointment for an oil change. I was running late to the appointment, but Mike still made it happen for me. He also helped answer all of my questions I had in regards to my car. Thanks guys! More

Always helpful Mike Torelli was very helpful and I couldn't have been more grateful for the service I received. I bring my A5 here for all services that are necessa Mike Torelli was very helpful and I couldn't have been more grateful for the service I received. I bring my A5 here for all services that are necessary. More

25k service All went smoothly. Loaner car provided and updates received on service progress. Had car detailed - great job! Eric and Ted were great to deal with All went smoothly. Loaner car provided and updates received on service progress. Had car detailed - great job! Eric and Ted were great to deal with as always. More

Dashboard work Excellent! Everything was done on time and correctly installed with no issues at all. Car was clean when it was returned which I appreciated. Than you Excellent! Everything was done on time and correctly installed with no issues at all. Car was clean when it was returned which I appreciated. Than you! More

Excellent customer service as always! Every experience I have had at this dealership has been fantastic. I have now bought 2 Audi Q7's over the past several years, and from sales to servi Every experience I have had at this dealership has been fantastic. I have now bought 2 Audi Q7's over the past several years, and from sales to service I have always had a very positive experience...very attentive staff at all levels! More

Best service anywhere. I had my car detailed and leather cleaned. My car was spotless when I came back to pick it up. Eric followed through on all the work being done on t I had my car detailed and leather cleaned. My car was spotless when I came back to pick it up. Eric followed through on all the work being done on the car. Eric always meets me when I come in to the dealership with a smile and and greeting. This is my 5th car from this dealership and wouldn't shop anywhere else. Thank you for your quality staff. Also, thank you the young man who detailed my car. Those men on the shop are fabulous! More

Tire service Mike Torelli is the best service representative that I have work with ever since I brought the car (Audi A8) from the dealership. He even helps me out Mike Torelli is the best service representative that I have work with ever since I brought the car (Audi A8) from the dealership. He even helps me out on his off day. More

Exterior and interior new car treatment. As usual, the people at Audi have my best interest at heart. I was treated well and given a courtesy car while mine was in service. As usual, the people at Audi have my best interest at heart. I was treated well and given a courtesy car while mine was in service. More

Excellent service department I always have a great experience at Audi Hoffman Estates. The staff is always professional and courteous. My vehicles airways come back in excellent s I always have a great experience at Audi Hoffman Estates. The staff is always professional and courteous. My vehicles airways come back in excellent shape and the work has been done correctly the first time. More

Great Service, Great people We purchased our 1t Audi here and could not be happier with this Audi dealer and so close to home. From the moment you walk in friendly, knowledgeabl We purchased our 1t Audi here and could not be happier with this Audi dealer and so close to home. From the moment you walk in friendly, knowledgeable associates. Rick is the best! I asked the day before my appointment asking if my loaner could be a Q3 or 5 and Rick made that happen! More