Audi Hoffman Estates - Service Center

Saved my car after someone put gas in my diesel car! So appreciative that these guys were able to correct the damage without having to do a major replacement of the entire fuel system! Truly a pleasure - So appreciative that these guys were able to correct the damage without having to do a major replacement of the entire fuel system! Truly a pleasure -- as always -- to work with the service team at Audi Hoffman Estates. More

perfect!!!! I was able to get in about 30 minutes after I called. Service person was waiting for me; knew me by name; handled the 15,000 mile service swiftly; th I was able to get in about 30 minutes after I called. Service person was waiting for me; knew me by name; handled the 15,000 mile service swiftly; the car came back shiny new with the car wash; perfect service in my view. More

Service I brought my A6 in for routine service, but it was the service that I received that stoodout. While waiting for my car, I thought of something else I I brought my A6 in for routine service, but it was the service that I received that stoodout. While waiting for my car, I thought of something else I wanted checked on the car. This actually happened twice, and each time my concern was accepted and addressed with any sign of being annoying. More

Tire change The service consultant Mike Torelli , Eric Defort were outstanding . They explained to me everything and the process was so fast and pleasant. The wh The service consultant Mike Torelli , Eric Defort were outstanding . They explained to me everything and the process was so fast and pleasant. The whole process was so transparent. More

Rick was super freindly and attentive to my concerns. My visit was very nice. Honestly, a lot of people don't give it much thought, but your facility was very clean. Whomever your cleaning crew is, it m My visit was very nice. Honestly, a lot of people don't give it much thought, but your facility was very clean. Whomever your cleaning crew is, it made my service visit that much more enjoyable!!! Great staff that you have over there and will only come back to Audi of Hoffman Estates. Thank you, Serge More

Check engine light Great customer service and done real fast love this dealer! Ted helped me when I picked go the car! Real nice guy helped when we dropped it off he was Great customer service and done real fast love this dealer! Ted helped me when I picked go the car! Real nice guy helped when we dropped it off he was super quick and friendly More

Service was great, Fast,and friendly. Fist time going there and was referred by someone and it was a great experience . I would go there again was great, Fast,and friendly. Fist time going there and was referred by someone and it was a great experience . I would go there again More

Nice Staff, Good Communications Everyone really treated me great. A very good customer experience. All work on my Q5 was done well and exactly as I asked. They consistently provid Everyone really treated me great. A very good customer experience. All work on my Q5 was done well and exactly as I asked. They consistently provide good service. More

Service on my Vehicle Mike took care of all my service needs. I purchased a used A4 and while I was disappointed in the fact that it needed as much work as it did. Mike was Mike took care of all my service needs. I purchased a used A4 and while I was disappointed in the fact that it needed as much work as it did. Mike was very helpful and courteous and made sure I had a loaner and that my vehicle was finished in a timely manner. I would highly recommend Mike and service at Audi. More

Pleasantly surprised This was my first time at the Audi service department. I was treated like I was the only person there, the car was ready much sooner than anticipated This was my first time at the Audi service department. I was treated like I was the only person there, the car was ready much sooner than anticipated, and Rick was a pleasure to work with. More