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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.6
3,677 Reviews
Call Service Center (847) 843-9900

3,677 Reviews of Audi Hoffman Estates - Service Center

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February 23, 2024

Helpful & friendly Courteous and friendly with a quick turn around. Easy and fast experience More

by Buchanan1013
Recommend Dealer
Yes
Employees Worked With
Anthony
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Feb 24, 2024 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

February 23, 2024

Staff are friendly and recommend appropriate service to the car Staff are knowledgeable with the car More

by MUNCHOONG
Recommend Dealer
Yes
Employees Worked With
Patrick Melone
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Feb 24, 2024 -

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

February 22, 2024

Friendly, transparently understandable explanation about what going to be done. Service was on time and quick. Niece and clean waiting area. More

by CHRISTOPHER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Janecek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2024 -

Audi Hoffman Estates responded

Christopher, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

February 22, 2024

Customer service oriented Professional I felt valued as a customer every step of the way More

by toubibfritz
Recommend Dealer
Yes
Employees Worked With
But this is my second time and each time different person but same high quality service
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Feb 23, 2024 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

February 21, 2024

Pleasant environment but took longer than expected and cost more than I hoped. Ms Vall was very professional and friendly. More

by thebaldwins
Recommend Dealer
Yes
Employees Worked With
Ms Valls
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Feb 22, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 19, 2024

Very professional team always thorough and friendly service is always timely and loan er car is clean More

by TallPaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service associate
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Feb 19, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 15, 2024

Love the atmosphere, Brandon was prompt and detailed in his explanation of the issues and what was recommended. I appreciate that More

by paulboskey
Recommend Dealer
Yes
Employees Worked With
Brandon Radde
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Feb 16, 2024 -

Audi Hoffman Estates responded

Paul, Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad Brandon was able to help, and we hope to see you again!

February 15, 2024

We had a good experience at Audi Hoffman Estates. Everyone was professional and took good care of us and our Q5 More

by Steve n Mary
Recommend Dealer
Yes
Employees Worked With
Mikayla and Anthony
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Feb 16, 2024 -

Audi Hoffman Estates responded

Steve and Mary, Thank you! Mikayla and Anthony appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

February 14, 2024

Great service. Courteous employees Easy to get an appointment and fast service. Loved that my car was washed More

by GLORIAJESKEY
Recommend Dealer
Yes
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Feb 14, 2024 -

Audi Hoffman Estates responded

Thank you so much for your kind words, Gloria, and for taking the time to leave us this wonderful feedback!

February 14, 2024

Accommodating, kept me updated thru out appointment Called after to make sure my visit was handled correctly More

by winkler333
Recommend Dealer
Yes
Employees Worked With
Andy
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Feb 14, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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