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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.6
3,677 Reviews
Call Service Center (847) 843-9900

3,677 Reviews of Audi Hoffman Estates - Service Center

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February 29, 2024

Everything was done efficiently and professionally. A good experience all around. I was very pleased. More

by Jlthomas508
Recommend Dealer
Yes
Employees Worked With
Mikaela Vall
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Feb 29, 2024 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear Mikaela and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 29, 2024

Got a flat tire and needed it worked on ASAP. Audi arranged the tow and the dealership changed the tire and got me back on the road. More

by TOM@MOTOROILINC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Mar 01, 2024 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

February 29, 2024

Great experience. They listened to the issues with my car and were very thorough in their analysis. Ultimately they didn't find the issue I was having, but am confid More

by csexner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - Anthony Buchanan
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Feb 29, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 28, 2024

Came in with a nail in tire, with no appointment and replaced tire and had me out in less than a hour. Outstanding service and support and quick speed. More

by BCCHARGER1977
Recommend Dealer
Yes
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Feb 28, 2024 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

February 27, 2024

Great experience at Audi Service! Patrick was outstanding and provided excellent communication about my service and any issues I discussed with him. More

by Katsaros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Panah
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Feb 27, 2024 -

Audi Hoffman Estates responded

Katsaros, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Patrick met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

February 27, 2024

Took my car in for a misaligned headlight. They blamed a previous accident that was repaired by an Audi dealer with genuine Audi parts and told me it would not be covered under warranty. The More

by cmweber9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky Bautista
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted
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February 27, 2024

It was a magical. I felt like I was in heaven Love that place so much More

by JIM.PAUKEN
Recommend Dealer
Yes
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Feb 27, 2024 -

Audi Hoffman Estates responded

Thanks, Jim, for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

February 26, 2024

Good customer service We went over the warranty and explain what coverage I have. We went over the warranty and explain what coverage I have. He was involved into finding out what was wrong with the ca More

by STEFANIA_ARDELEAN
Recommend Dealer
Yes
Employees Worked With
Service manager
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Feb 26, 2024 -

Audi Hoffman Estates responded

Stefania, It's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

February 23, 2024

Quick and painless Checking was simple . Check out what simple . Dealership was nice and clean . Everybody was professional. More

by haidermedicalgroup
Recommend Dealer
Yes
Employees Worked With
Anthony Buchanon
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Feb 23, 2024 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

February 23, 2024

It was my very first experience at this dealership and I was satisfied, except for I did ask for a tutorial on my car and I did not get it and it became busy so I just left More

by LORIPICKERING
Recommend Dealer
Yes
Employees Worked With
Anthony
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Feb 23, 2024 -

Audi Hoffman Estates responded

Thank you for your feedback, Lori! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

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