Audi Hoffman Estates - Service Center

Friendly people, helpful with urgent appts. The dog a big plus for general atmosphere and the mood while waiting The dog a big plus for general atmosphere and the mood while waiting More

Nothing was fixed, but they had my car 2 weeks. I gave 1 star because I got a good loaner and the team was courteous. I gave 1 star because I got a good loaner and the team was courteous. More

Dealer has great communication on repair progress and completion day. Loaner was clean and readily available completion day. Loaner was clean and readily available More

Carlo Gitti was amazing, informative and knowledgeable. . You can tell he loves the product he sells and believes in it. Dealership excellent also. I like the fact it is privately owned also. . You can tell he loves the product he sells and believes in it. Dealership excellent also. I like the fact it is privately owned also. More

Waited too long for a mediocre car wash at the end Overall service on car was excellent end Overall service on car was excellent More

It’s very clean and I’m always greeted when I pull up and get out. I’m always treated well by my team leader.i really like the Audi cookies but a guy beat me to the last one. I was gonna ask but decided agai get out. I’m always treated well by my team leader.i really like the Audi cookies but a guy beat me to the last one. I was gonna ask but decided against it. 48 so close to 50. More

Staff members are very pleasant and helpful. All work has been completed within the promised timeframe in a smooth and efficient manner. Tim Mochonga is terrific; however, I really come for the All work has been completed within the promised timeframe in a smooth and efficient manner. Tim Mochonga is terrific; however, I really come for the dog! More

Fabian provided exceptional service with clear communication, and a commitment to making sure my car was in top shape—highly recommended! communication, and a commitment to making sure my car was in top shape—highly recommended! More

Everything was great especially that they gave me a loaner that was very nice of them. They also cleaned my car very nice well done so I would recommend a dealership anywhere and I also would be intere loaner that was very nice of them. They also cleaned my car very nice well done so I would recommend a dealership anywhere and I also would be interested in buying a new car if I had a salesman call me so you have a great day and thank you. More

Anthony Buchanan helped me out twice in the service center for my Audi with honesty and integrity. The first time my car wouldn’t start and there was a known recall on the starter and alternator so th center for my Audi with honesty and integrity. The first time my car wouldn’t start and there was a known recall on the starter and alternator so they replaced those parts free of charge and the vehicle was running again! The second time, I thought I needed a replacement battery because the car wouldn’t start sometimes and said the battery was low. They diagnosed it and found that all it needed was a good charge, so they charged it for me and got my Audi running again, have had no issues since. He could have easily upsold me on a battery I didn’t need so I am super grateful and would trust this guy and this team of people at Audi Hoffman Estates with anything that comes up moving forward. Bought an extra set of keys so will be back here soon! 😄👍✨ More