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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.6
3,677 Reviews
Call Service Center (847) 843-9900

3,677 Reviews of Audi Hoffman Estates - Service Center

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March 22, 2024

Tim provide good information and suggested multiple options that I could consider. Informative discussion and knowledgeable staff More

by dennik16
Recommend Dealer
Yes
Employees Worked With
Tim
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Mar 24, 2024 -

Audi Hoffman Estates responded

We are very happy to hear that Tim provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 21, 2024

Friendly, prompt and thoughtful! Overall a great experience! Tim always looks out for my car and is thorough, prompt and friendly. More

by RICHARDLABIB
Recommend Dealer
Yes
Employees Worked With
Tim
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Mar 21, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates, Richard. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 20, 2024

They're always honest and upfront with repairs, they do the best work out of any dealership I've been to. I am a repeat customer because of the service I get at this dealership. More

by dchung
Recommend Dealer
Yes
Employees Worked With
Dennis lumb
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Mar 20, 2024 -

Audi Hoffman Estates responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 19, 2024

Great service and good work on the car! Always a top notch experience! Love Kilo the dog! More

by sharon.poczatek
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Jul 08, 2024 -

Audi Hoffman Estates responded

Hi Sharon: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

March 18, 2024

I dropped the car off and everything was worked on Then I picked it up More

by hoth1962
Recommend Dealer
Yes
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Mar 19, 2024 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates, we look forward to having you as one of our valued customers for many more years to come!

March 16, 2024

Tim was very pleasant to work with. The vehicle was done efficiently, washed and put right outside the door for me. Great experience! Felt like red carpet treatment! More

by Jent14
Recommend Dealer
Yes
Employees Worked With
Tim M
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Mar 17, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

March 16, 2024

Tim Machonga my service rep goes “above and beyond” for me to investigate my issues. I always appreciate how great everyone at Audi Hoffman Estates is….. including the Greeter Malinute Dog Kylo More

by 5th Audi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
Report | Print
Mar 17, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tim and our team, and we look forward to working with you again.

March 13, 2024

Treated with courtesy and respect. Michaela was friendly and welcoming. Kept me updated. Michaela was very professional More

by Paulette
Recommend Dealer
Yes
Employees Worked With
Michaela
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Mar 13, 2024 -

Audi Hoffman Estates responded

Paulette, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michaela met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

March 13, 2024

Super friendly, explained everything accurately. Service was performed in a timely manner. Everyone I encountered at the dealership was very courteous. More

by M.MARKASE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Melone
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Mar 14, 2024 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

March 13, 2024

Patrick kept me apprised of the work being done on my car and when it would be finished. I liked his dog! More

by JANISLJ847
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Jul 06, 2024 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Patrick here at Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

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