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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.6
3,677 Reviews
Call Service Center (847) 843-9900

3,677 Reviews of Audi Hoffman Estates - Service Center

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April 03, 2024

Everyone was so friendly and went above and beyond to keep me Informed and let me be on my way with as little interruption as possible. More

by Kinders2013
Recommend Dealer
Yes
Employees Worked With
Tim
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Apr 04, 2024 -

Audi Hoffman Estates responded

Thank you! Tim and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

April 02, 2024

Easy to work with Took care of ally needs hassle free give these guys a shot More

by WOJCIECHROGOZ0
Recommend Dealer
Yes
Employees Worked With
Tim matchonga
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Apr 03, 2024 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates, we look forward to having you as one of our valued customers for many more years to come!

April 02, 2024

They did a good job on the car. You got to finish on time at the price they quoted which was very fair. Everyone is very pleasant More

by JLAAHABOUSH
Recommend Dealer
Yes
Employees Worked With
Tim
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Apr 03, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad Tim was able to help, and we hope to see you again!

March 30, 2024

No We were well and promptly treated. the customer car was clean and very much appreciated More

by Playdo123
Recommend Dealer
Yes
Employees Worked With
Anthony
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Mar 31, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with Anthony and our team. We're glad to hear we delivered such a great experience!

March 30, 2024

Excellent service, knowledgeable advisor and to the point . Very accommodating! I will highly recommend your dealership ! More

by Scorpio220
Recommend Dealer
Yes
Employees Worked With
Mikaela Vall
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Mar 30, 2024 -

Scorpio220 responded

Excellent service, knowledgeable advisor and to the point . Very accommodating! I will highly recommend your dealership !

Mar 31, 2024 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear Mikaela and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 29, 2024

Super helpful and speedy service. Courteous and friendly. The waiting area is comfortable and great for work. More

by BUZZATB
Recommend Dealer
Yes
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Mar 30, 2024 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

March 28, 2024

Courteous, customer oriented visit. I was informed about recommended service needed on my car and price of services before hand. More

by gcyrek
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Melone - Service advisor
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Mar 29, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 28, 2024

Andy is INCREDIBLE at All facets of his job. His attention to detail is unsurpassed anywhere. Jon a scale of 1-5...... Andy is a 20. Michaela follows Andy's lead and is Excellent at her job as w More

by tjh
Recommend Dealer
Yes
Employees Worked With
Service Manager Andy and his employee Michaela
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Mar 29, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with Andy and Michaela! We're glad to hear they delivered such a great experience!

March 27, 2024

Very professional interaction with the service advisor and the details of the required repairs were communicated without ambiguity More

by RUDI02
Recommend Dealer
Yes
Employees Worked With
Patrick Melone
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Mar 27, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 27, 2024

They did all that was requested in the time they said it would be done. More

by kathryn.meyers
Recommend Dealer
Yes
Employees Worked With
Andy Emberton
Report | Print
Mar 28, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad Andy was able to help, and we hope to see you again!

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