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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.6
3,668 Reviews

3,668 Reviews of Audi Hoffman Estates - Service Center

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May 31, 2024

Excellent dealership-great people to do business with! They are extremely efficient and always courteous. More

by N.SICKAFOOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

May 30, 2024

Very good and efficient service. Good communication during repair process. Loaner was appreciated. Finished quickly. More

by KLSEYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Emberton
May 31, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad Andy was able to help, and we hope to see you again!

May 30, 2024

The service team at Audi Hoffman Estates is always first class, responsive and reliable. They communicate the issues well and are always upfront and fair in pricing. I recommend them 100% More

by Debar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

May 30, 2024

Service was courteous and successful. As the car was brand new, the issue negatively affected our new ownership experience. We would have appreciated an apology for the inconvenience More

by PKAMINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
May 31, 2024 -

Audi Hoffman Estates responded

It's great to hear that service was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

May 29, 2024

Overall, an excelent experience. Patrick was very helpful and courteous. Confortable and quite environment that allowed me to work while waiting for my vehicle. More

by Alberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Melone
May 30, 2024 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

May 28, 2024

Patrick was an absolute delight! He made the entire service trip a great experience. Not something I’d expect to say about an oil change! More

by LUCAS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Melone
May 29, 2024 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

May 28, 2024

Great service and it was an overall solid experience working with the team at Audi Hoffman Estates More

by DRYCHLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Malone
May 29, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 26, 2024

very helpful and courteous. Knew the vehicle and extremely helpful in comunicating with me Definitely would use the service department for my vehicle More

by PHYLE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
May 29, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 26, 2024

It was a good experience, efficient, communication was good and time it took for maintenance was acceptable More

by GRROOFS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

May 26, 2024

Good customer service and communciation. Pat kept me well informed about the status of my vehicle. More

by STEVE.H0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
May 29, 2024 -

Audi Hoffman Estates responded

Thank you for your business and this review, Steve. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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