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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.6
3,668 Reviews
Call Service Center (847) 843-9900

3,668 Reviews of Audi Hoffman Estates - Service Center

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June 11, 2024

Brian hall and the service team did a great job. Brian got me a loaner car and service kept me updated until my can was ready for pick you!! More

by VinceG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hall
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Jun 11, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience, Vince! We sincerely value your business and look forward to your next visit.

June 11, 2024

Awesome service. Easy to make an appointment, Prompt loaner car available when I needed it. Professional and helpful team at Audi. Amazing quality service. Light More

by JTS0
Recommend Dealer
Yes
Employees Worked With
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Emberton
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Jun 11, 2024 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

June 10, 2024

Great service, very friendly and helpful. Thank you Anthony B for your help and returning my car better than when I brought it on. More

by Buchanan1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Buchanan
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Jun 10, 2024 -

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that Anthony had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

June 08, 2024

Very professional. The Service Department is first class. Always helpful, friendly and polite. I wouldn’t go anywhere else More

by ISLANDGIRL093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Jun 09, 2024 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Audi Hoffman Estates, we look forward to having you as one of our valued customers for many more years!

June 07, 2024

Anthony is the best customer service in that place . If you want things to be done More

by IVAFREIGHTMANIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jun 07, 2024 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates!

June 07, 2024

Honest and great work on my Audi. I will be bringing my car again for my next service. More

by MATT_MOIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Jun 07, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 07, 2024

I had great experience, brought my vehicle for windshield replacement, excellent job , they offered me a loaner as well . I’m pleased with costumer service, Tim was extremely helpful. More

by GOT9MAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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Jun 07, 2024 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

June 05, 2024

Very helpful team that provided a comprehensive evaluation of my car with videos and suggestions. More

by JULIESTATON16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jun 06, 2024 -

Audi Hoffman Estates responded

Julie, Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

June 03, 2024

The service was done on my 2018 Audi within the time I was told. Good job! More

by basbaldad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service area
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Jun 03, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

June 01, 2024

Took car in for a brake fluid flush service. Two problems this visit: (1) Audi Hoffman Estates returned my vehicle to me with a missing wiper blade for the front windshield. Didn’t notice until More

by notahappycamper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pat Melone
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