Audi Hoffman Estates - Service Center

Always a good experience at Audi of Hoffman Estates. My service advisor, Tim and service tech, Anthony do a great job of keeping me informed and taking good care of both of our Audi’s. My service advisor, Tim and service tech, Anthony do a great job of keeping me informed and taking good care of both of our Audi’s. More

Fantastic job as always. The entire team and Kylo of course are the best. Got the issue resolved, had a loaner vehicle and I was back on the road again. Thank you!! The entire team and Kylo of course are the best. Got the issue resolved, had a loaner vehicle and I was back on the road again. Thank you!! More

I just had a routine break check and look over of the vehicle. The process was timely and the staff was friendly and helpful. I was very pleased with the experience. vehicle. The process was timely and the staff was friendly and helpful. I was very pleased with the experience. More

Pleasant to work with Tim Machonga in the service dept. He kept in regular communication. Tim was very accommodating, with me and other customers. Great loaner program, even when the parts came in early an He kept in regular communication. Tim was very accommodating, with me and other customers. Great loaner program, even when the parts came in early and I needed an extra day. Looked at the showroom and was not pressured while I browsed. Good info from Carlo for a future Audi purchase (sedan vs SUV). More

Everything was good Just I had to wait little too long more than 2,5 hours more than 2,5 hours More

Service at Audi Hoffman Estates was very good. The representative I worked with was both helpful and knowledgeable. I feel preventative maintenance visits can be an opportunity for high-end vehicl The representative I worked with was both helpful and knowledgeable. I feel preventative maintenance visits can be an opportunity for high-end vehicle dealerships to take advantage of you. I’ve never felt that way at this dealership. More

Andy is an excellent representative and a skilled problem solver. He quickly identified the issue and resolved it immediately. Overall, this dealership is a great place. solver. He quickly identified the issue and resolved it immediately. Overall, this dealership is a great place. More

People are ok. Took Q3 in for turbo install but coolant light came on after about half hour driving and now have to bring car back in for re-check causing me big in Took Q3 in for turbo install but coolant light came on after about half hour driving and now have to bring car back in for re-check causing me big inconvenience. More

Nice clean environment to sit and wait. Did not feel pressured to do anything I was. It ready for Did not feel pressured to do anything I was. It ready for More