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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.6
3,766 Reviews
Call Service Center (847) 843-9900

3,766 Reviews of Audi Hoffman Estates - Service Center

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October 25, 2024

Tim was great to work with. He was responsive and answered the questions i had. More

by INGRIDIME59
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Oct 27, 2024 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear Tim was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 24, 2024

Excellent service received. I would surely recommend Hoffman Estates Audi dealer. Staff is very polite. Thanks! More

by bpatel5155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let Isabela, Amanda, and our team know if we can be of further assistance.

October 24, 2024

I love this dealership! And my granddaughters like to go with me for yhe Audi cookies...lol. Everyone is professional and organized. I will always own an Audi. More

by PROCE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Janecek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 24, 2024

Love this dealer, love my Audi and the whole experience. I am a customer for life. More

by INSSCHAPPERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 25, 2024 -

Audi Hoffman Estates responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

October 23, 2024

Great service, great communication. My car was done right and on time. Exceeded my expectations for sure. More

by PJSSTEVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Oct 24, 2024 -

Audi Hoffman Estates responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 23, 2024

Tim Machonga was a pleasure to work with. Customer waiting area was clean and well stocked. More

by JANKPRAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
Report | Print
Oct 24, 2024 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Tim here at Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

October 23, 2024

Service advisor and department are very professional. They performed my vehicle service in the estimated time that was given. More

by cielo358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
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Oct 24, 2024 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 23, 2024

They had me in and out of that location in about 20 minutes. Very professional and outstanding service. More

by JNICHOLS14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Oct 24, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 20, 2024

Very pleasant staff. Excellent service. Kept me informed of progress the entire time. Would highly recommend. More

by Splesha6116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Janecek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2024 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates. We look forward to having you as one of our valued customers for many more years to come!

October 19, 2024

Just an oil change, but was able to get a convenient appointment…with safety check, tire rotation and oil change, everything done in about an hour as I waited. Car was washed nicely and delivered back t More

by WRFREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim M.
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Oct 20, 2024 -

Audi Hoffman Estates responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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