Audi Hoffman Estates - Service Center

Service at Audi Hoffman Estates was very good. The representative I worked with was both helpful and knowledgeable. I feel preventative maintenance visits can be an opportunity for high-end vehicl The representative I worked with was both helpful and knowledgeable. I feel preventative maintenance visits can be an opportunity for high-end vehicle dealerships to take advantage of you. I’ve never felt that way at this dealership. More

Andy is an excellent representative and a skilled problem solver. He quickly identified the issue and resolved it immediately. Overall, this dealership is a great place. solver. He quickly identified the issue and resolved it immediately. Overall, this dealership is a great place. More

For recall repair, made appointment a week before and drove to the site, but was told there is no parts. Disappointed because I was taking a day off for the repair. However, dealer did a good job by qu drove to the site, but was told there is no parts. Disappointed because I was taking a day off for the repair. However, dealer did a good job by quickly ordering the parts and performing the repair a week later. I gave 4 stars for the 2nd time. More

Everyone there is very professional and very nice to work with and very knowledgeable I always appreciate everything they do 😊 with and very knowledgeable I always appreciate everything they do 😊 More

People are ok. Took Q3 in for turbo install but coolant light came on after about half hour driving and now have to bring car back in for re-check causing me big in Took Q3 in for turbo install but coolant light came on after about half hour driving and now have to bring car back in for re-check causing me big inconvenience. More

Nice clean environment to sit and wait. Did not feel pressured to do anything I was. It ready for Did not feel pressured to do anything I was. It ready for More

Not a good service & more expensive then other dealers. Not happy with service no choice. Not happy with service no choice. More

Honest, trustworthy competent. I’ve used a lot of dealers, but am very comfortable with Hoffman states Audi. I’ve used a lot of dealers, but am very comfortable with Hoffman states Audi. More

I haven’t been there in years. Until you get a service manager worth talking to, I will continue to take my business elsewhere. Not even sure why I would’ve received this. Until you get a service manager worth talking to, I will continue to take my business elsewhere. Not even sure why I would’ve received this. More

The service was immaculate and timely. The staff was courteous and helpful. The ambiance is always great. The staff was courteous and helpful. The ambiance is always great. More