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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.6
3,722 Reviews
Call Service Center (847) 843-9900

3,722 Reviews of Audi Hoffman Estates - Service Center

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October 17, 2024

Michaela was great! She was able to get me a last-minute loan car when she found out my boss’s car wasn’t gonna be ready for pick up in time! More

by Lbulicek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela
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Oct 17, 2024 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 16, 2024

Tim Machonga assisted me and he was outstanding. He updated and informed me of all that was going on. He’s definitely one of the best at Audi Hoffman. More

by Oliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
Report | Print
Oct 17, 2024 -

Audi Hoffman Estates responded

Thank you, Oliver! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tim met your expectations. Thank you again for choosing Audi Hoffman Estates. We look forward to having you as one of our valued customers for many more years to come!

October 15, 2024

Everyone at this dealership that I encountered, was friendly, helpful and very accommodating. It was efficiently run. More

by MACWSOX
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Report | Print
Oct 15, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your service feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again!

October 15, 2024

The sales and service have been great. Amanda was very helpful with delivery of my vehicle. More

by CHRISTOPHERSZELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Audi Hoffman Estates responded

Christopher, Thank you so much for your kind words for Amanda, and for taking the time to leave us this wonderful feedback!

October 14, 2024

Great dealership-great people to do business with. Very professional and courteous. There service department is top notch. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Emberton
Report | Print
Oct 14, 2024 -

Audi Hoffman Estates responded

Larry, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

October 14, 2024

Tim was very professional. Took care of me quickly. Even went to cashier to get my paperwork for me. Recall was taking care of. More

by ljhunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
Report | Print
Oct 14, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with Tim and our team. We're glad to hear we delivered such a great experience!

October 14, 2024

No waiting when i arrived on time for my appointment. Got a courtesy car so i could do other things instead of waiting over there More

by AXESSTRANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 11, 2024

From the moment that I pulled my vehicle into the garage bay to the time that my vehicle was done, I was treated with respect. More

by BILLWRIGHT297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Oct 11, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience, Bill! We sincerely value your business and look forward to your next visit.

October 10, 2024

Great service! Friendly staff, quick and easy to get my tire replaced . Thank you all! More

by MIHAELAIVANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Janecek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Buchanan
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Oct 10, 2024 -

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that Tamara had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

October 09, 2024

Excellent service at Audi Hoffman Estates. The repair was completed quickly and the car was washed. More

by PATTIJMORRIS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in service department
Report | Print
Oct 09, 2024 -

Audi Hoffman Estates responded

Patti, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

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