Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,813 Reviews
Call Service Center (847) 843-9900

3,813 Reviews of Audi Hoffman Estates - Service Center

Sort by
January 04, 2025

Did not pay attention to the need. Did not explain the request for quote. The billing was wrong. More

by PREETIWANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not known
Report | Print
January 03, 2025

So far it’s never been a bad experience. They’ve always addressed the issue and got it done in a timely manner Truly appreciate it More

by p.medinarun13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2025 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

January 03, 2025

Very helpful in respect go over the top to help called me every day with a update in when they were done clean my car for me they are the best More

by BARRONAC95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Janecek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2025 -

Audi Hoffman Estates responded

Barron, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

January 02, 2025

This was a positive customer experience, as always, at the Hoffman Estates dealership. The check engine light was fixed and explained as a software update. Everyone I encountered was knowledgeable and p More

by SKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor, Accounting
Report | Print
Jan 02, 2025 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 01, 2025

Very professional and excellent service with great communication with no surprises. Peace of mind going to a high end dealer. More

by cooop12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Buchanan
Report | Print
Jan 02, 2025 -

Audi Hoffman Estates responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 31, 2024

The service at Audi Hoffman Estates was efficient and professional. The staff kept me updated throughout the process, and my vehicle was ready on time. Overall, a smooth experience. More

by lorensamaras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Jigalov
Report | Print
Jan 02, 2025 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

December 29, 2024

Hopeless service and problem also not solve contact they hit my rimb also badly and we need to go and take More

by rabika11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Report | Print
December 28, 2024

Great service as always! Anthony is a rock star there! Thank you and keep up the amazing job! More

by PAULOGOMESUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Dec 29, 2024 -

Audi Hoffman Estates responded

Thank you, Paulo! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

December 27, 2024

Excellent professional service , done in timely manner , polite staff , likes free car wash would recommend friends and family More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2024 -

Audi Hoffman Estates responded

Thank you so much, Sam, for your kind words, and for taking the time to leave us this wonderful feedback!

December 25, 2024

Dropped my car off at 10am with an appointment, wasn’t looked at until 4pm. Had to leave my car for 4 extra days just to diagnose the issue. My service advisor then quoted me the wrong price and the actua More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tamara Janecek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
1
...
10
11
12
...
382