Audi Hoffman Estates - Service Center

The actual service center at audi Hoffman Estates was good but the call center for appointments is clueless. I went to a appt I didn't need yet. I told the service center I bought the car in January but good but the call center for appointments is clueless. I went to a appt I didn't need yet. I told the service center I bought the car in January but they insisted I got it last may and needed the 6 month appt. I got to the dealer waited an hour and they told me to come back when it is actually due More

Service was fast and thorough would recommend this dealership to anyone looking for great service and results. dealership to anyone looking for great service and results. More

Very efficient. Got the work done in a timely manner. They took very good care of my Audi. Got the work done in a timely manner. They took very good care of my Audi. More

Great work on time detailed explanations and suggestions thank you offered ride to my house thank you offered ride to my house More

This is silly to require me to type something in here. You willl find it gets in the way of getting feedback. People don’t want to put extra effort into things they don’t want o put effort into. Learn You willl find it gets in the way of getting feedback. People don’t want to put extra effort into things they don’t want o put effort into. Learn how to create an effortless experience in every aspect of how i deal with you Btw. My set is repress great. Your policy to charge extra for credit card makes dealing with you a high effort experience. More

From a quick service appointment time to completion of service, it was a great experience. Everything was communicated and pleasure to deal with. Highly recommend this dealership service, it was a great experience. Everything was communicated and pleasure to deal with. Highly recommend this dealership More

Tim and Andy are great and have always taken care of me. Had a coolant leak, had my car towed there with no notice. They took it in, got me a loaner, and after an initial quote of about a week I got my car Had a coolant leak, had my car towed there with no notice. They took it in, got me a loaner, and after an initial quote of about a week I got my car back in 2 days. Thank you as always More

Thank you for your help! You were kind, courteous, and listened to my concerns. Thank you! You were kind, courteous, and listened to my concerns. Thank you! More

Great experience with a pre-purchase inspection and Tim Service helped so much. I am thinking about purchasing a 2018 Audi at a used car dealership nearby and chose Audi Hoffman Estates for the pre-purcha Service helped so much. I am thinking about purchasing a 2018 Audi at a used car dealership nearby and chose Audi Hoffman Estates for the pre-purchase inspection. It found some needed repairs and sent me a thoughtful explanation with a video. Great service. More

Arlin in Audi's Service Department is communicative and on top of my vehicle from the time my vehicle is picked up until the time it is delivered. Audi Hoffman Estates and their people are first in class. on top of my vehicle from the time my vehicle is picked up until the time it is delivered. Audi Hoffman Estates and their people are first in class. I recommend the dealership and service department on a regular basis. More