Audi Hoffman Estates - Service Center

Thank you for your help! You were kind, courteous, and listened to my concerns. Thank you! You were kind, courteous, and listened to my concerns. Thank you! More

Great experience with a pre-purchase inspection and Tim Service helped so much. I am thinking about purchasing a 2018 Audi at a used car dealership nearby and chose Audi Hoffman Estates for the pre-purcha Service helped so much. I am thinking about purchasing a 2018 Audi at a used car dealership nearby and chose Audi Hoffman Estates for the pre-purchase inspection. It found some needed repairs and sent me a thoughtful explanation with a video. Great service. More

Arlin in Audi's Service Department is communicative and on top of my vehicle from the time my vehicle is picked up until the time it is delivered. Audi Hoffman Estates and their people are first in class. on top of my vehicle from the time my vehicle is picked up until the time it is delivered. Audi Hoffman Estates and their people are first in class. I recommend the dealership and service department on a regular basis. More

As a long time customer, I always trust that my car gets the best care here. the best care here. More

Informative clean and friendly! Not cheap but who is! Work is well done. Live the video that they send from the mechanic. Not cheap but who is! Work is well done. Live the video that they send from the mechanic. More

Staff was friendly, extremely helpful, and found a recall and other warranty work to do along with my oil change. and other warranty work to do along with my oil change. More

Our visit took a little longer than we expected but at least I think is best service being provided to our vehicle. least I think is best service being provided to our vehicle. More

I’ve been a customer for a very long time. Everyone at this dealership is knowledgeable, helpful, & friendly Everyone at this dealership is knowledgeable, helpful, & friendly More

On 05-21-2025 I was told my Audi service was completed. Upon arrival I took possession of the vehicle and proceeded to drive home. Just to find out the oil was over filled by the mechanic. I turned around Upon arrival I took possession of the vehicle and proceeded to drive home. Just to find out the oil was over filled by the mechanic. I turned around and drove back to the dealership. Just to find out you have no mechanic at 12pm apparently they all take lunch at the same time. Two hrs later some oil was removed and I was headed home. More

Nice and informative people. I like that they don’t try to oversell you! Waiting are also nice and clean along with bathrooms. I like that they don’t try to oversell you! Waiting are also nice and clean along with bathrooms. More