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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.6
3,660 Reviews
Call Service Center (847) 843-9900

3,660 Reviews of Audi Hoffman Estates - Service Center

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November 20, 2024

I buy new Audi A7 ,the stuff Provide Very good and professional service highly recommended this dealer More

by Andrzej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates. Congratulation's on your new new Audi A7!

November 19, 2024

Not happy with service ; they found several things wrong but I had brought the car in about 10 months ago. Had a hard time getting in touch with the service guy. They basically charged me close to $1000 and More

by RGB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one listed above
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November 16, 2024

Advisor was professional nice and had a smile the whole interaction. Will look forward to my next visit here. More

by Agarcia2771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIM MACHONGA
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Nov 18, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 16, 2024

It was my first time in service dept, so I appreciated the time spent with me explaining the procedure. Questions were answered, car was ready when promised, and car was clean when I got it back. More

by SUSHE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 15, 2024

Andy was very helpful and did a great job for me! I was very thankful that he managed to procure a loaner for me, too! Tom Jozwiak More

by JOZWIAKTOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy in service…5 stars!
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Nov 16, 2024 -

Audi Hoffman Estates responded

Thank you so much for your excellent review, Tom! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

November 15, 2024

The Service Advisor listened to my description of what I heard (screeching brakes) and passed it to the technician. They also checked for any oil leaks for me. More

by dolanbill82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor, Service greeter, service technician
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Nov 16, 2024 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates. We look forward to having you as one of our valued customers for many more years to come!

November 13, 2024

I was forced to cover all expenses associated with oil change and tire rotation on a certified pre-owned vehicle that I drove for less than a month from purchase date from this dealership. I find this a More

by Michael M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure who it was
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November 13, 2024

Overall I’m happy with your service. My car is perfectly fine.In the future I will come there only. More

by TVARUGHESE1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 12, 2024

Completed as requested in a reasonable time. Comfortable work area to wait. Friendly, professional associates. More

by MICHELELYNCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Buchanan
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Nov 14, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. We look forward to having you as one of our valued customers for many more years to come!

November 11, 2024

I have been a customer for many years, always wonderful service. Very Courteous and Professional More

by TDUNBAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Janecek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

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