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Audi Hoffman Estates - Service Center
Hoffman Estates, IL
3,702 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,702 Reviews of Audi Hoffman Estates - Service Center
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December 21, 2024
Worst follow up and service we gave ever had An 60 to 90 minute service took over 4 1/2 hours minute service took over 4 1/2 hours More
by Jkmat
Verified CustomerEmployees Worked With
December 20, 2024
I guess I just don't like the dealer all in all. Had an issue with a sales guy a year or so ago and was looking for an upgrade to my SQ5. Service was ok but took a long time to wait for the car Had an issue with a sales guy a year or so ago and was looking for an upgrade to my SQ5. Service was ok but took a long time to wait for the car More
by NRSLOANE
Employees Worked With
do not remember
December 18, 2024
Failed to diagnose serious defects which I brought to your attention. Was told everything was fine, but another dealer found what I was concerned about and corrected it. Very unhappy with the service dep your attention. Was told everything was fine, but another dealer found what I was concerned about and corrected it. Very unhappy with the service department More
by Sethtec
Employees Worked With
December 15, 2024
The dealer and team did a fantastic job. I would buy from them again. Great team. I would buy from them again. Great team. More
by SMITHKHJ133
December 15, 2024
Very slow service. Recommendations for car were standard- not based on needs of car. Lack of detail to help make informed decision. Recommendations for car were standard- not based on needs of car. Lack of detail to help make informed decision. More
by JEN.ELIAS
Employees Worked With
Not sure
December 14, 2024
As always, Audi Hoffman Estates proves that they are the best Audi dealer in the country, including the best Service Department. People are friendly and helpful, and the service technicians are experts. best Audi dealer in the country, including the best Service Department. People are friendly and helpful, and the service technicians are experts. More
by Billdi
Employees Worked With
Tim and Andy in Service
December 14, 2024
It was an exquisite service appointment, especially having Amanda as my salesperson because she is the only reason that I even get the fantastic service that I do. She’s beautiful and professional. Qui having Amanda as my salesperson because she is the only reason that I even get the fantastic service that I do. She’s beautiful and professional. Quite a difficult combo to ever see anywhere. Thank you Audi Hoffman. More
by Chris D.
Employees Worked With
Fabian
December 14, 2024
Everything was great other than took longer than expected. Was told it would take about an hour when I made appointment. Was told I would be out by 11:30 when I got there. Ended up leaving around 12 expected. Was told it would take about an hour when I made appointment. Was told I would be out by 11:30 when I got there. Ended up leaving around 12ish. More
by JERRY.J.MAGEE
Employees Worked With
Guy was nice. Had long white hair and beard
