Audi Hilton Head - Service Center
Hardeeville, SC
220 Reviews of Audi Hilton Head - Service Center
Audi Hilton Head’s service department’s customer service has come a long way in the last year. I had an appt to get a part replaced and a 50,000 service. I received a loaner car within 30 minutes of arriv has come a long way in the last year. I had an appt to get a part replaced and a 50,000 service. I received a loaner car within 30 minutes of arriving and my car was actually finished within 6 hours which totally surprised me. The customer service rep was pleasant and communicative. I had a great experience. More
Absolutely OUTSTANDING! !! I live in SW Florida but had a bad tire/rim failure on Interstate 95 within about 10 miles of their dealership in South Carolina as I was returnin !! I live in SW Florida but had a bad tire/rim failure on Interstate 95 within about 10 miles of their dealership in South Carolina as I was returning home from a trip to North Carolina. Contacted them and they took great care of us - even to the point where a Salesman drove out personally to pick us up on the side of the Interstate. Service Manager was also outstanding - procured a new rim from New Jersey overnight, repaired my Audi S7 the next day and had us on our way home. I wrote a detailed 2-page Thank You letter to the General Manager of the dealership expressing my appreciation. Also had their Salesperson do me a quote on a new Audi S6. If my next new car is an AUDI, I will certainly buy it from their dealership even though they are 500 miles from where I live in Florida. Great people, wonderful service, impressive can-do attitudes. More
Scheduling and drop off early was seamless. When calling to check on my vehicles status, I had to leave a message at 10:40. Made a second call at 11:30. Got through to someone in service wit When calling to check on my vehicles status, I had to leave a message at 10:40. Made a second call at 11:30. Got through to someone in service with my 3rd call. Never did get a return phone call. Lastly, I was quoted $2,934 for front and rear brake pads and rotors. I declined and went to my local Mavis Tire and Brake center. Had the work done for $991. More