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Audi Hilton Head - Service Center

Hardeeville, SC

4.7
225 Reviews

225 Reviews of Audi Hilton Head - Service Center

Sort by
June 07, 2023

Audi of Hilton Head is awesome ! They have taken exceptional care of my Audi R8 Spyder! Matt, Dante and Chris went above and beyond to make the work happen perfectly !!! More

by Markmoon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Chris Matt
Report | Print
Jun 11, 2023 -

Audi Hilton Head responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 06, 2023

Donte in the service department is why the dealer excels he provided me with great service and explain everything regarding the maintenance of my vehicle More

by glenndavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donte Russo
Report | Print
June 05, 2023

It is always a pleasure to take my vehicle in for a service and work with my service provider, the young man who I deal with is always pleasant More

by Felix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Russo is such a pleasant young man to work with
Report | Print
Jun 07, 2023 -

Audi Hilton Head responded

Hi Felix, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 28, 2023

Dante and his staff did an excellent job on my service. They even got the birds nest out of the front grill! I had a very nice loaner. Everyone was extremely courteous! More

by Babjenn2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Report | Print
Jun 01, 2023 -

Audi Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 27, 2023

Their service department is horrible. The only thing they are consistent about is never having a loaner car- even when you book one way in advance. Horrible online booking system and no More

by osterloh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dante
Report | Print
May 30, 2023 -

Audi Hilton Head responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (843) 962-9517 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 25, 2023

The Service department personnel were professional and courteous. I am very happy with my recent experience. More

by Kpwestcott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Russo
Report | Print
May 30, 2023 -

Audi Hilton Head responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2023

Steven did a great job taking care of my Q5. Service was done efficiently. Great job! More

by 2019 Audi Q5 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
May 26, 2023 -

Audi Hilton Head responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Hilton Head. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 16, 2023

Audi Hilton Head’s service department’s customer service has come a long way in the last year. I had an appt to get a part replaced and a 50,000 service. I received a loaner car within 30 minutes of arriv More

by Eonittap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
May 17, 2023 -

Audi Hilton Head responded

Hi Eonittap, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2023

The service appointment was right on time. The agent was extremely helpful. Dealership is very professional. More

by jdastoli50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Russo
Report | Print
May 13, 2023 -

Audi Hilton Head responded

Hi, thank you so much for your positive comments about Audi Hilton Head! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2023

Reasonable service explained printout picked up vehicle and returned in exactly as promised even wiped it down More

by tpmac5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Report | Print
May 12, 2023 -

Audi Hilton Head responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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