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Audi Hilton Head - Service Center

Hardeeville, SC

4.7
220 Reviews

220 Reviews of Audi Hilton Head - Service Center

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June 14, 2023

Dante did an outstanding job as my service manager. A loaner vehicle was provided, and my vehicle was serviced in a timely manner. Keep up the excellent work. More

by Ervin Kenner
Recommend Dealer
Yes
Employees Worked With
Dante
Jun 22, 2023 -

Audi Hilton Head responded

Hi Ervin, we're happy you found our staff to be so supportive during your experience here at Audi Hilton Head. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 14, 2023

Dante Russo did an outstanding job as my service manager. A loaner was provided, and my vehicle was serviced in a timely manner. Keep up the excellent work More

by Ervin Kenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Russo
Jun 22, 2023 -

Audi Hilton Head responded

Hi Ervin, we're happy you found our staff to be so supportive during your experience here at Audi Hilton Head. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2023

Service was fast and great work. My service contact Donte is always a pleasure to work with and is very knowledgeable of Audi and all they have to offer with their vehicle line up More

by tracy8403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donte
Jun 22, 2023 -

Audi Hilton Head responded

Hi, your comments keep us motivated and working hard for all our guests! If you have any further questions, please give us a call. We're always happy to help!

June 11, 2023

Great service and ease of scheduling but as is always with Audi no loaner car or shuttle to nearby restaurant. More

by c_rider34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember her name
Jun 15, 2023 -

Audi Hilton Head responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2023

Steve makes service pain less and simple every time! Been a life long Audi owner and he’s the best More

by Chroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Chrysler
Jun 13, 2023 -

Audi Hilton Head responded

Hi Chroe, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 07, 2023

Audi of Hilton Head is awesome ! They have taken exceptional care of my Audi R8 Spyder! Matt, Dante and Chris went above and beyond to make the work happen perfectly !!! More

by Markmoon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Chris Matt
Jun 11, 2023 -

Audi Hilton Head responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 06, 2023

Donte in the service department is why the dealer excels he provided me with great service and explain everything regarding the maintenance of my vehicle More

by glenndavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donte Russo
June 05, 2023

It is always a pleasure to take my vehicle in for a service and work with my service provider, the young man who I deal with is always pleasant More

by Felix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Russo is such a pleasant young man to work with
Jun 07, 2023 -

Audi Hilton Head responded

Hi Felix, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 28, 2023

Dante and his staff did an excellent job on my service. They even got the birds nest out of the front grill! I had a very nice loaner. Everyone was extremely courteous! More

by Babjenn2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Jun 01, 2023 -

Audi Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 27, 2023

Their service department is horrible. The only thing they are consistent about is never having a loaner car- even when you book one way in advance. Horrible online booking system and no More

by osterloh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dante
May 30, 2023 -

Audi Hilton Head responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (843) 962-9517 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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