Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Audi Hilton Head - Service Center

Hardeeville, SC

4.7
225 Reviews

225 Reviews of Audi Hilton Head - Service Center

Sort by
September 30, 2023

Purchase of car very easy. Maintenance, service, recalls, all handled very seamlessly. Very customer centered. More

by AudiGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Report | Print
Oct 02, 2023 -

Audi Hilton Head responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

September 30, 2023

It was easy to establish my first appointment at this dealership. The staff was friendly and helpful and I was able to wait in a comfortable setting while I waited for the work to be completed. The work More

by Sackellares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with a representative who introduced herself, explained what was recommended and checked on me several times while I waited for the service
Report | Print
Oct 02, 2023 -

Audi Hilton Head responded

Hi Sackellares, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 29, 2023

No issues with the Service. Clean and comfortable waiting area. Cordial service manager explained the service to be provided, the cost, and the time it would take. More

by gdkbmignogna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Report | Print
Oct 02, 2023 -

Audi Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2023

Steven from the service department provides exceptional customer service; he was informative, honest and knowledgeable! More

by Theunderwood3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Sep 19, 2023 -

Audi Hilton Head responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Sep 19, 2023 -

Theunderwood3 responded

"I had an absolutely fantastic experience with [Audi Service department]! From the moment I reached out for support, Steven went above and beyond to assist me. Steven was not only knowledgeable but also incredibly patient in addressing all my questions and concerns. He took the time to truly understand my issue and provided a prompt solution that exceeded my expectations. The level of professionalism and courtesy displayed by the entire team was outstanding. I couldn't be happier with the exceptional service I received. Thank you, [Audi], for setting such a high standard for customer service!" Respectfully, Nick Underwood

Sep 19, 2023 -

Theunderwood3 responded

I had an absolutely fantastic experience with [Audi Service department]! From the moment I reached out for support, Steven went above and beyond to assist me. Steven was not only knowledgeable but also incredibly patient in addressing all my questions and concerns. He took the time to truly understand my issue and provided a prompt solution that exceeded my expectations. The level of professionalism and courtesy displayed by the entire team was outstanding. I couldn't be happier with the exceptional service I received. Thank you, [Audi], for setting such a high standard for customer service!"

September 17, 2023

The staff in the service department are excellent! I’m always greeted with a friendly smile and attitude. More

by Susan Kim Tarver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remeber
Report | Print
Sep 19, 2023 -

Audi Hilton Head responded

Hi Susan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 09, 2023

I have leased an A5 Sportback for the last two years from them. This dealership and their service center have been great! More

by Jen Lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Report | Print
Sep 12, 2023 -

Audi Hilton Head responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 29, 2023

I’ve been an Audi Hilton Head customer for many years and have been excited to continue the relationship. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee
Report | Print
Sep 03, 2023 -

Audi Hilton Head responded

Hi Brian, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 27, 2023

The waiting area was comfortable. I was scheduled for three hours, but it only took an hour and a half. The follow up video was very much appreciated, and very good. More

by Stan
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Aug 30, 2023 -

Audi Hilton Head responded

Hi Stan, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 25, 2023

The service department staff were prompt and efficient. My annual inspection and oul change was completed sooner than expected and I was on my way. More

by dvirtanen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Aug 30, 2023 -

Audi Hilton Head responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 24, 2023

This was our first visit to Audi of Hilton Head and the entire experience, from beginning to end, EXCEEDED OUR EXPECTATIONS. More

by bellefonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Giansanti -- Aimee is the consonant service representative. She's articulate, knowledgable, courteous and customer-focused. A genuine asset to the dealership.
Report | Print
Aug 28, 2023 -

Audi Hilton Head responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

1
...
4
5
6
...
23