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Audi Hilton Head - Service Center

Hardeeville, SC

4.7
222 Reviews

222 Reviews of Audi Hilton Head - Service Center

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September 18, 2023

Steven from the service department provides exceptional customer service; he was informative, honest and knowledgeable! More

by Theunderwood3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Sep 19, 2023 -

Audi Hilton Head responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Sep 19, 2023 -

Theunderwood3 responded

"I had an absolutely fantastic experience with [Audi Service department]! From the moment I reached out for support, Steven went above and beyond to assist me. Steven was not only knowledgeable but also incredibly patient in addressing all my questions and concerns. He took the time to truly understand my issue and provided a prompt solution that exceeded my expectations. The level of professionalism and courtesy displayed by the entire team was outstanding. I couldn't be happier with the exceptional service I received. Thank you, [Audi], for setting such a high standard for customer service!" Respectfully, Nick Underwood

Sep 19, 2023 -

Theunderwood3 responded

I had an absolutely fantastic experience with [Audi Service department]! From the moment I reached out for support, Steven went above and beyond to assist me. Steven was not only knowledgeable but also incredibly patient in addressing all my questions and concerns. He took the time to truly understand my issue and provided a prompt solution that exceeded my expectations. The level of professionalism and courtesy displayed by the entire team was outstanding. I couldn't be happier with the exceptional service I received. Thank you, [Audi], for setting such a high standard for customer service!"

September 17, 2023

The staff in the service department are excellent! I’m always greeted with a friendly smile and attitude. More

by Susan Kim Tarver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remeber
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Sep 19, 2023 -

Audi Hilton Head responded

Hi Susan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 09, 2023

I have leased an A5 Sportback for the last two years from them. This dealership and their service center have been great! More

by Jen Lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
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Sep 12, 2023 -

Audi Hilton Head responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 29, 2023

I’ve been an Audi Hilton Head customer for many years and have been excited to continue the relationship. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee
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Sep 03, 2023 -

Audi Hilton Head responded

Hi Brian, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 27, 2023

The waiting area was comfortable. I was scheduled for three hours, but it only took an hour and a half. The follow up video was very much appreciated, and very good. More

by Stan
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Aug 30, 2023 -

Audi Hilton Head responded

Hi Stan, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 25, 2023

The service department staff were prompt and efficient. My annual inspection and oul change was completed sooner than expected and I was on my way. More

by dvirtanen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Aug 30, 2023 -

Audi Hilton Head responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 24, 2023

This was our first visit to Audi of Hilton Head and the entire experience, from beginning to end, EXCEEDED OUR EXPECTATIONS. More

by bellefonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Giansanti -- Aimee is the consonant service representative. She's articulate, knowledgable, courteous and customer-focused. A genuine asset to the dealership.
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Aug 28, 2023 -

Audi Hilton Head responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

August 19, 2023

When I arrived for my appointment the technicians were ready for my car. Service was done in a timely manor & I love that they washed my car. I received a very nice walk around vehicle summary video aft More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of the name
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Aug 23, 2023 -

Audi Hilton Head responded

Hello Jill, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 18, 2023

Outstanding service experience. Matt was awesome - great communication and timely service. He dealt with insurance aspect of this service with ease. Highly recommend. More

by dbmiskit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Aug 21, 2023 -

Audi Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 15, 2023

I had my car serviced here for the first time and they exceeded my expectations in every way from how quickly they scheduled my appointment, to the friendly welcome and well-appointed waiting area. I was More

by Huffman4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Russo
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Aug 18, 2023 -

Audi Hilton Head responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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