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Audi Hilton Head - Service Center

Hardeeville, SC

4.7
220 Reviews

220 Reviews of Audi Hilton Head - Service Center

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October 12, 2023

Amazing customer service staff. It was easy to schedule, and the process was very smooth. The facility is super nice. More

by amynutting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew, Amy
Oct 26, 2023 -

Audi Hilton Head responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 12, 2023

I made an appointment for my 50K service. Aimee greeted me at the car and gave me the instructions on the process and approximately how long it would take. I am always impressed with the know More

by erwerts1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Giansanti, and Will the technician
Oct 26, 2023 -

Audi Hilton Head responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Hilton Head. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 04, 2023

I was very impressed with Audi Hilton Head. The building itself exterior and interior is beautiful evoking professionalism along with comfort. The agents are all professional, courteous, all wi More

by wm.pagano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee
Oct 25, 2023 -

Audi Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 04, 2023

Service Manager Aimee really delivered in experience. Recognizing right away my service history didn’t look correct. She quickly diffused the confusion and her calm demeanor and approach to my issue turn More

by AudiHuman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Giansanti
Oct 25, 2023 -

Audi Hilton Head responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

October 02, 2023

Professional service was given. Everything was done as expected and above. Will come back again More

by kjgpatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Russo
Oct 25, 2023 -

Audi Hilton Head responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2023

Purchase of car very easy. Maintenance, service, recalls, all handled very seamlessly. Very customer centered. More

by AudiGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Oct 02, 2023 -

Audi Hilton Head responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

September 30, 2023

It was easy to establish my first appointment at this dealership. The staff was friendly and helpful and I was able to wait in a comfortable setting while I waited for the work to be completed. The work More

by Sackellares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with a representative who introduced herself, explained what was recommended and checked on me several times while I waited for the service
Oct 02, 2023 -

Audi Hilton Head responded

Hi Sackellares, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 29, 2023

No issues with the Service. Clean and comfortable waiting area. Cordial service manager explained the service to be provided, the cost, and the time it would take. More

by gdkbmignogna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Oct 02, 2023 -

Audi Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2023

Steven from the service department provides exceptional customer service; he was informative, honest and knowledgeable! More

by Theunderwood3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Sep 19, 2023 -

Audi Hilton Head responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Sep 19, 2023 -

Theunderwood3 responded

"I had an absolutely fantastic experience with [Audi Service department]! From the moment I reached out for support, Steven went above and beyond to assist me. Steven was not only knowledgeable but also incredibly patient in addressing all my questions and concerns. He took the time to truly understand my issue and provided a prompt solution that exceeded my expectations. The level of professionalism and courtesy displayed by the entire team was outstanding. I couldn't be happier with the exceptional service I received. Thank you, [Audi], for setting such a high standard for customer service!" Respectfully, Nick Underwood

Sep 19, 2023 -

Theunderwood3 responded

I had an absolutely fantastic experience with [Audi Service department]! From the moment I reached out for support, Steven went above and beyond to assist me. Steven was not only knowledgeable but also incredibly patient in addressing all my questions and concerns. He took the time to truly understand my issue and provided a prompt solution that exceeded my expectations. The level of professionalism and courtesy displayed by the entire team was outstanding. I couldn't be happier with the exceptional service I received. Thank you, [Audi], for setting such a high standard for customer service!"

September 17, 2023

The staff in the service department are excellent! I’m always greeted with a friendly smile and attitude. More

by Susan Kim Tarver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remeber
Sep 19, 2023 -

Audi Hilton Head responded

Hi Susan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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